Ashley Lai Email & Phone Number

Staff Management- Supervises staff: including orientation, performance reviews, and maintenance of personnel records- Ensure clinical staff following corporate policies, procedures, compliance program - Creates and ensures efficient work-flows and policiesClinic Maintenance- Monitors clinical needs provides ongoing staff training as needed, ensures that clinic runs smoothly- Ensures supply requests are communicated in a timely manner so that resources are available and ready to use for any given appointment- Ensures smooth transition for new providers into clinic

• Familiar with PSS and Accuro EMR, use of E-Consults, and MEDITECH• Very experienced and comfortable with OHIP billing, assessment of out of basket billings and maximizing revenue• Working alongside supervising physician to interview, assess and manage a wide range of patients• Providing newborn assessments/well baby checks, antenatal and postpartum assessments, diabetic exam and education, smoking cessation, annual health exams, etc.• Providing injections to shoulders and knees, suturing, suture removal, I+D's, cosmetic skin tag removals, ear flushes, wart treatments – always willing to learn more• Running independent clinics under supervision of a physician• Providing house calls and nursing home visits• Reviewing consult notes, providing prescription renewals, reviewing labwork and imaging reports, outside of clinic hours• Established strong relationships with patients and other health professionals • In good standing with CAPA membership requirements, holds professional liability insurance

Mississauga, On

Certified to identify asbestos using Polarized Light Microscopy (Mica)Prepared and carefully analyzed samples for asbestos while working in tight deadlines. Diligently and efficiently conducted analysis reports for clients.

• Managed a group of students and PharmD's to perform a systematic review• Compiled and implemented a thorough search strategy using scientific databases• Familiar with RefWorks, MeSH terms, scientific databases (Embase, PubMed, etc.)• Critically and efficiently analyzed and identified project-relevant articles

Traveled to different branches, researched the client intake process in order to produce a process manual for the staff of vpi inc. (through the use of Microsoft Excel, Word, and PowerPoint) Updated and created more efficient procedures for vpi staff

Bachelor'S Degree, Physician Assistant

Activities and Societies: Vice President, McMaster Physician Assistant Student Association

Bachelor Of Science (Bs), Honours Biology, Summa Cum Laude

Activities and Societies: Brandon Hall Floor Representative, Inter-Residence Council