Andrew Plummer Email & Phone Number

King Of Prussia, Pennsylvania, United States

• Analyzes claim payment and denial trends to evaluate, report on, and recommend improvements to current submission and reconsideration processes
• Produces and maintains catalog of high-detail reports on insurance payer policies, communication channels, remittance trends, and fee schedules
• Monitors incoming samples for prior authorization requirements. Processes prior authorization requests, coordinates with clinicians to acquire necessary supporting documentation, and communicates with insurance payers.

• Quickly and accurately directed high-profile client correspondence via email and over the phone to appropriate consulting specialists which enhanced time management
• Performed supplemental research to aid consultants in providing highly informed assessments
• Successfully aggregated and maintained data and records with up to date information ensuring accuracy
• Utilized Microsoft Excel tables and formulas to organize, manipulate, and visualize data

Lionville, PA

• Received and produced orders ensuring timely, quality customer experiences
• Coordinated with staff to maintain and supply resources necessary to seamlessly meet demands throughout busiest hours
• Time-management and teamwork skills leading to award for Employee of the Quarter at Starbucks Coffee Company