Alexander Pokluda Email & Phone Number

Remote - Waterloo, Ontario, Canada

Kitchener, Ontario, Canada

As a senior software engineer on the Secure Home Platform team, I am responsible for maintaining and enhancing McAfee's transparent network middleware solution that provides cyber threat monitoring and defense for all connected devices in the modern home. I am regarded as a subject matter expert in the domain of network protocols, embedded systems and backend microservices for a myriad of different hardware platforms and customized partner offerings.Key Accomplishments• Overhauled the developer workflow, creating a consistent cross-platform development environment using Docker, Visual Studio Code, and VirtualBox that can be used to onboard new developers in 20 minutes rather than days• Transformed the production build process using infrastructure as code best practices to create reproducible builds• Enhanced customer satisfaction by implementing high value features such as mature content filtering for devices assigned to children’s profiles

Waterloo, Ontario, Canada

Integral member of the Consumer Analytics team that created the first Big Data & Analytics platform within the company to measure user engagement, product efficacy and performance.Key Accomplishments• Developed client-side data collection framework using plug-in architecture around the Chakra and JScript JavaScript engines that was quickly rolled out to 40M active devices• Created plug-in to collect cumulative "system working time" (i.e. full power mode with screen on), and "Internet working time" (i.e. system working time with a working Internet connection) across reboots an unexpected shutdowns since the user completed Windows setup. This important metric is attached to events used for ATP report generation which is one of the key performance indicators measured by executives.• Built "minute-by-minute" deep analytics tool to understand customer behaviour in the first few hours after they purchase a new machine; Insights from the data refuted several previously held assumptions about the “day zero” experience

Waterloo, Ontario, Canada

As the software engineering project lead and architect for the consumer antivirus freemium team, I was responsible for translating product requirements into technical requirements and mapping out how those technical requirements would be best implemented in the existing product. I maintained a deep understanding of the architecture of each component, embraced agile methodologies and test automation, in order to expedite the software development life cycle.Key Accomplishments• Challenged long held assumptions about subscription lifecycle and product behaviour• Embraced data-driven, cloud-first design principles; one of the first teams to do so within the company• Tracked down and fixed many internal and issues that were interfering with our A/B experiments, including filing a defect with Microsoft related to locale selection during Windows 10 customization

Waterloo, Ontario, Canada

As a software engineering team lead for the consumer anti-virus product, I was responsible for establishing and demonstrating best practices and providing technical mentorship and expertise while implementing new product features in C++ and JavaScript. Additionally, I helped with feature design and work planning including establishing feature scope and development timelines and acted as a technical advisor to management.Key Accomplishments• Formalized merge and release process across contributing teams• Fixed several high-profile application defects and crashes• Implemented power and performance improvements• Manually synchronized several feature and release branches to save up to one full sprint worth of work for all developers on the MSC team

Waterloo, Ontario, Canada

Waterloo, Ontario, Canada

Responsibilities included holding office hours and marking assignments and exams. This course takes a top-down approach to studying computer networks with a focus on the Internet. Programming assignments require students to implement network services, protocols and algorithms.

Waterloo, Ontario, Canada

Responsibilities included marking assignments and exams. In this course, students modify the OS/161 kernel source code (a simplified operating system) in order to implement exception handling, interprocess communication, and a virtual memory system.

Waterloo, Ontario, Canada

Responsibilities included holding office hours and marking assignments and exams. This is a project-based course in which students are required to create a specification for a complex software system.

Kitchener, Canada Area

Member of a highly skilled team that develops and maintains BlackBerry network infrastructure software that provides data transport, routing, and device and application discovery services for over 73 million smartphones globally; provided Tier III technical support for global BlackBerry Network Operation Centres; worked as part of a small dedicated team to port 800,000+ lines of mission-critical C and C++ systems code from Microsoft Windows Server to GNU/Linux; implemented new features, investigated performance issues and fixed bugs; developed a standalone tool to verify and validate infrastructure configuration.

London, Canada Area

Ran after-hours batch jobs on university mainframe servers for Human Resources, Office of the Registrar, Physical Plant and other departments; monitored IT infrastructure in the university's primary and secondary data centres.

London, Canada Area

Applied problem solving skills to assist faculty, staff and students in person and over the phone to resolve hardware and software problems.

London, Ontario

Solely responsible for all aspects of theatre operation on weeknights; motivated, led and organized employees

London, Ontario

Audited cashiers and prepared bank deposits; responsible for collecting large bills and providing change for up to twenty-three cashiers at one time.

London, Ontario

Demonstrated exceptional customer service and employee relations skills.

Master'S Degree, Computer Science With Focus On Networks And Distributed Systems, Cumulative Average: 91.2%

Activities and Societies: Computer Science Graduate Student Association Received NSERC Alexander Graham Bell Canada Graduate Scholarship..

Bachelor Of Science, Honors Specialization In Computer Science With Major In Physics, Cumulative Average: 91.4%

Activities and Societies: Centre for Social Concern, Western Outdoors Club Graduated with Distinction and received the J.B. Bancroft.

High School Diploma, Computer Science