• Presented, promoted, and sold services to existing and prospective customers with persuasive strategies.• Designed and implemented a new sales funnel, boosting conversion rates by 20%.• Implemented strategic initiatives that drove a 10% year-on-year increase in revenue.• Conducted cost-benefit and needs analyses to tailor solutions for customers.• Built and maintained strong business and customer relationships.• Conducted in-depth data analysis to identify trends, optimize sales processes, and inform strategic decision-making.• Proactively reached out to potential customers through targeted cold calling.• Resolved customer issues promptly, enhancing satisfaction and loyalty.• Consistently met or exceeded sales targets within set timelines.• Collaborated effectively with team members to drive sales efforts.• Stayed updated on industry best practices and promotional trends and continuously improve through customer feedback.

• Conducted initial analysis and impact assessment by gathering detailed requirements and preparing analysis documents.• Developed action plans for project activities, including design reviews, meetings, and effort tracking.• Automated daily monitoring tasks to reduce manual efforts and cut costs.• Reviewed design documents, manifests, source code, and test plans for accuracy and compliance.• Managed large-scale databases with significant data volumes.• Resolved integration issues as part of production support.• Collaborated with project teams to gather requirements and design business application and data integration solutions.• Converted business processes and requirements into technical integration designs.• Facilitated discovery meetings to understand customer processes and future state needs.• Created and delivered comprehensive Integration Business Requirements Documentation (functional and technical).