Apoorva Patil Email & Phone Number

County Galway, Ireland

County Galway, Ireland

Salesforce Management:• Extensively performs tasks on salesforce.• Managed customer interactions, task tracking, and client query resolution.• Ensured efficient handling of client requests and streamlined processes.Excel and Word Proficiency:• Use Excel for sales reconciliation, data analysis, and report generation.• Created documents and Standard Operating Procedures (SOPs) using Microsoft Word.• Manage multiple projects using Todoist, ensuring timely completion.• Prioritized tasks and met deadlines consistently.Sales Data Reconciliation:• Regularly reconcile sales data to ensure accuracy and maintain financial records.• Assist team members with technical queries and guided process improvements.• Handles client interactions with professionalism and resolved issues effectively.• Delivers excellent customer service in both independent and team settings.

India

Baner

Client Implementations:• Managed system setup, API integration, testing, and post-go-live support.• Optimized implementations for healthcare clients across North America.Collaboration:• Used SQL, AWS, and Azure to tailor solutions to client needs.• Worked with product managers and developers to define system requirements• Resolved technical issues and optimized databases through SQL tuning.• Ensured timely project completion by resolving performance bottlenecks.• Assisted in setting up efficient database structures.Project Leadership:• Led 30+ projects as Operational Lead, managing end-to-end execution.• Awarded the Indigo Star for exceptional performance.• Participated in design meetings to define system architecture and scalability.Client Presentations:• Delivered project updates using PowerPoint.• Created Power BI dashboards for progress tracking and actionable insights.Team Collaboration:• Collaborated with cross-functional teams to improve client engagement.• Implemented feedback loops to enhance service quality.• Created technical guides, system configurations, and troubleshooting procedures.• Maintained clear and detailed documentation for ongoing maintenance.

Pune, Maharashtra, India

• Connected with North American healthcare clients to provide technical solutions for the Professional Clinical Module and Professional Practice Management systems.• Worked extensively with SQL Server, NoSQL databases and cloud servers like Raleigh, performing complex data analysis, query optimization, and performance tuning.• Played a key role in the BETA testing team for EHR version releases, collaborating closely with development teams to debug, resolve issues, and ensure smooth application deployments.• Developed and optimized scripts for database management, including complex SQL queries, NoSQL integrations, and cloud-based environments for enhanced performance.• Conducted advanced data analysis and generated reports to drive operational efficiencies and improve client satisfaction through actionable insights.• Trained and mentored new team members on technical workflows, created detailed documentation, and resolved escalated technical issues, ensuring seamless operational support.• Acquired expertise in AWS and Azure cloud platforms, focusing on cloud infrastructure management, ETL processes, and performance monitoring.• Cultivated strong relationships with clients and internal teams, leveraging technical expertise to deliver tailored solutions and contribute to successful project outcomes.

Masters In Data Analytics, Computer Science

Activities and Societies: Swimming, Sailing, Mountaineering, Badminton, ArtSociety

Master'S Degree, Data Analytics (Data Science)

Activities and Societies: Badminton Club, Mountaineering Club,Sailing and Scuba Diving. Art and Zoology society.

Bachelor Of Engineering - Be, Computer And Information Sciences And Support Services, 8.08

Activities and Societies: Ladies representative of College, NSS member

Bachelor Of Engineering, Computer Engineering

Secondary Education, General Studies, A

Bachelor Of Engineering - Be, Computer Science

Higher Education, General Studies