- Managed several client projects including discovery sessions, business process review, requirement definition, client demos, UAT kick-off sessions and sprint review sessions.- Multiple implementations of Sales and Service including CTI, multiple communities, SSO, , Security for guest, external and internal users, Knowledge data migration, etc- Large enterprise data migration from a custom billing system to Salesforce and a billing platform. Developed custom local VB scripts to import data to SQL, perform ETL based on unique business rules and regenerate several files to leverage within Data Loader for loading data to Salesforce and Salesforce CPQ objects.- Oracle Service Cloud and Zendesk data migration, which included development of a custom application to transform all historic data for customer issues and attachments. - Salesforce Einstein implementation and maintenance.

Responsible for full lifecycle of development from requirement analysis, solution design, architecture design and implementation, technical requirements and full development including testing, deployment, and training. Projects- Large enterprise data migration from a custom billing system to Salesforce and a billing platform. Developed custom local VB scripts to import data to SQL, perform ETL based on unique business rules and regenerate several files to leverage within Data loader for loading data to Salesforce and CPQ, along with subsequent systems. 6.7k accounts and their related data for child accounts, contracts, subscriptions, product instances, files, contacts, related contacts comments. - Developed an opportunity wizard to allow users to identify accounts prior to entering opportunities to reduce account duplication in salesforce.- Developed a dynamic meta-data system to allow a client to render links dynamically based on the type of partner user and their permissions so that they can access relevant materials and external - Developed a custom account deduplication tool used to allow the custom to set criteria, identify automated matches found merge accounts and all their related records to eliminate dirty data. (Leveraged for quote reparenting as well)- Integrations with SSO/Azure, CPQ, Informatica, SSIS, REST Web Services for partner users to pull data from external systems and a separate Salesforce instance.

Technical Architect supporting multiple projects. Responsible for full lifecycle of development from requirement analysis, solution design, architecture design and implementation, technical requirements and full development including testing, deployment, and training. (Sales, Service, CTI, Field Service, Azure, SpringCM, Pardot, CPQ, Einstein/Wave Analytics, eAuthentication, eSignlive, GridBuddy, Communities, Partner Portal, Sites.com, Custom Development; Enterprise)Projects- USDA 1OCIO (CPQ, Einstein/Wave Analytics, Communities, Sales, Service, SpringCM)- SBA Office of Disaster Assistance (Service, Lightning)- CBP/DHS Salesforce Implementation Strategic Advisor (26+ applications replatformed with 10+ integrations; Service, Communities, Lightning & Einstein)

Primary Salesforce Developer on a DOD contract. High level overview includes handling client management, business analysis, project planning and prioritization, system analysis & improvement solutions, development and testing, deployment, backups, weekly data refreshes, user training and management.

Managed multiple national projects as a technical architect. Developed multiple integrations including Microsoft Dynamics, 3rd Party Lead Apps, Callidus CPQ, SSO, Salesforce to Salesforce, etc. Setup multiple communities both Community & Partner along with self registration, global app user provisioning tool developed within Salesforce and integrated within the corporate network. Data migration, cleansing, resource and project planning, developed proposals, training materials and handled full life cycle delivery.

Development Manager, Architect and Scrum Master on 4 major applications for both operations (Kanban) and DME (Scrum). Management of 3 Scrum Teams to produce enhancements to applications that serve pest and invasive species monitoring, invasive species control (imports with Customs), investigative case management, and pest identification.Technical lead, architect for various federal projects including the following types of work within Salesforce: bi-directional integrations, call center, CTI, SSO, Live Agent, Sales & Service, Lightning, Partner and Customer Communities, ETL from Oracle to Salesforce, Spring CM, Drawloop, eAuth, APEX, Visualforce, jQuery, eSignature, Custom Settings, Metadata, Dynamic Page Generation.

Salesforce Architect, Developer – Contract Architect Design, project management, business analysis, vendor management along with programming and administration of Salesforce.com apps.  SalesForce.com Visual Force Pages  SalesForce.com Apex Class  SalesForce.com Triggers  SalesForce.com Workflows  Project Management  SalesForce.com Custom Objects  Eclipse for SalesForce.com  SalesForce.com Data Loader  SalesForce.com Administration  SalesForce.com Developer Console  Business Analysis  Vendor Management  Change Management Projects:- Redesigned the Salesforce schema to support the continued growth of the organization. Improved efficiency of internal processes and enabled web integration.  - Developed a system to capture data from the eligibility documents allowing them to remove documents containing PII data from Salesforce.  - Developed and implemented a thorough requirements gathering process that includes all project management deliverables and clear roles and responsibilities, which has resulted in a huge improvement working with other business units and ensuring project success.

Information Technology Analyst II (Senior) Design, code, test and maintain Salesforce.com and .NET apps. Working in an environment of both single developer and lead developer of 2 – 3 developers dependent on size and duration of project, along with business analysts, project managers or customers.  Competitive Intelligence  Business Analysis  Project Management  Staff Management  Vendor Management  Business Relationship Manager  Developed Change Management Process  SalesForce.com Apex Development  SalesForce.com Administration  Global Salesforce Integrations  JQuery, Javascript  Net 1.1, 2.0, 3.5, 3.5 SP1, and 4.0  C#, VB, .NET  SQL, Oracle, ETL Projects:- Sole developer of a C# .Net web based solution with a SQL backend that was used to extra, analyze and report on competitive intelligence. Application was utilized by sales and marketing to improve market share for the Caterpillar manufacturer and its financial subsidiary. - I was the business relationship manager for one of three global regions that was comprised of twenty-six countries.  - I developed a Visual Force application within Salesforce for our global sales managers to utilize the same documentation for account management. This included dynamic generation of documents in seven different languages with an integration into Docusign and a custom document management system. - Created and managed ETL processes from global implementations of Oracle R12, Siebel and custom applications to Salesforce.

Owner and OperatorIT Consultant Responsible for all operations. Organization had 20+ clients ranging from non-profits to Fortune 100 and government contracts. Corporation was a Certified Minority Business Enterprise. Solutions provided ranged from business automation to website hosting. Full scale IT consulting including staffing. Projects:- Sole developer of an origination platform for a subsidiary of Caterpillar, Inc. System automated all internal business processes from sales, credit, documentation to accounting and filing. Responsible for full life-cycle of the project. - I developed a web based .NET application for the Naval Medical Education and Training Command SMEs to create data that transformed into XML. Created a Flash interface that read the XML documents allowing the system to be housed on a disc for medical information needs when internet was inaccessible. Responsible for full life-cycle of the project; included two additional developers.  - Developed a dynamic public website solution for the Palm Springs Tourism and Convention Center in California. System designed as a homegrown Content Management System with abilities to add advertisers, content and create tracking mechanisms without technical skills. Responsible for full life-cycle of the project; included one additional developer.