Apple Lam Email & Phone Number

多倫多

Toronto, Ontario, Canada

• Introduce shop's product and guide them and provide relevant information.
• Provide excellent customer service to ensure satisfaction, i.e. provide promotion, buying suggestion and membership news.
• Deliver fresh product to customer and keep tidy in shopping & checkout areas.
• Handle customers' order, payment method and bag products effectively. Industry background:Since founding in 1986, Saint Germain Bakery has in many occasions commissioned top pastry chefs from France, Japan, Hong Kong.

Hong Kong

• Provided reception services (customer services) and information to the clients.
• Carried our clerical duties, i.e. prepared minutes, record keeping, filing, photocopying etc.
• Kept account of donation/funding income and expenditure.
• Maintained the facilities in centre in good condition.

Hong Kong

• Managed enquiries from clients and provided suitable information to settle their problems.
• Provided service information to the clients.
• Demonstrated strong communication skills and assisted the clients to apply for different services, i.e. students’ Financial Schemes applications, timetable & transcript issues etc.

香港特別行政區

Worked in Student Development Office

香港特別行政區

Worked in Student Development Office

香港特別行政區

Worked in Estates Office

香港特別行政區

Work location: United Christian Hospital(Period: May 2016 - Oct 2016)Working in Staff Welfare and Performance Management Team, Human Resource department for handling staff performance management; organise staff welfare activity i.e. basketball, volleyball, UCH long service award & birthday party, HA family day and night applicationWork location: Tuen Mun.

香港特別行政區

Working in CND department for handling CND supporting staff's data, i.e. date of employment and resign, transfer I/O, record nurse student attachment information and routine duty

香港特別行政區 九龍

• Assisted in preparing the documents and holding meeting i.e. Annual General Meeting agenda, reserved venue and guest list.
• Responded for Director’s personal matters such as managing daily appointments and scheduling, business and personal travel plans.
• Carried our clerical duties, i.e. prepared minutes, record keeping and filing etc.
• Kept account of income and expenditure.
• Kept office supplies (i.e. stationary, office equipment) in stable level for running smoothly.

香港特別行政區

Receive visitors and customers personally or telephone calls; Perform administrative and clerical support; follow customer's order and issue invoices.

香港特別行政區

Handle customer inquiries & complains, solving problem with other department (i.e. speed up the delivery date), analysis the data and create report by collect customers' comments monthly.