Apple Li Email & Phone Number

Singapore

• Lead a team of officers to process the monthly financial assistance claims and assist in overseeing the daily operation of the Business Office.• To ensure that the monthly Medifund claims are in accordance with MOH policies and attend to the annual Medifund audit.• Assist in the preparation of financial data for the bi-monthly HMC meeting.• Monitor the monthly ageing report and investigate cases which are still not closed after 90 days from the date of discharge/visit.• Lead and support ad-hoc projects which include performing User Acceptance Test, planning of logistics, preparation of hardware devices to support the go-live of projects, engaging with relevant stakeholders to update and provide training pertaining to the projects and enhancement.• Liaise with various agencies and authorities on policy matters, ensuring compliance of all relevant policies.• Point of contact with different stakeholders to ensure ARs are managed accordingly.• Manage and ensure all receipts are properly accounted for, reconciled and banked-in on a timely basis.• Help to catalyse a vibrant service culture and ensuring service quality feedbacks are documented for training and improvement plans.• In charge of replying incoming general public’s queries.

Singapore

Singapore

Singapore

• Review and update the business office framework, functions and policies including financial counseling guidelines and processes at the hospital.• Responsible to ensure that all Medisave/Private Medical Insurance (PMI) claims to the Central Provident Fund Board (CPFB) are submitted according to guidelines set up by CPFB.• Responsible for arranging the audit exercises required by the Ministry of Health (MOH) or CPFB on Medisave Balance Enquiry (MBE) and Medisave Claim matters.• Liaise with Finance Dept on the monthly reconciliation of Medisave/PMI claims, including counter variance with other operational accounts. • Liaise with Finance and the respective clinics on invoices, Letter of Guarantee (LOG) and month - end 3rd party payments. • Provide administrative support to patients and insurance companies on areas including claims, outstanding payments, refund, enquiries, receipting and ad hoc reports. • Provide guidance to customer service associates on financial counseling, billing/ counter operations including counter receipting and reconciliation duties. • Maintain the BO petty cash and hospital cash floats. • In charge of the BO cost centre - monitor and report on the monthly P&L variances, monitor the key performance index in terms of turnaround time in claims processing as well as patient receivable aging.• Provide estimated bill size based on repeated procedures or episodes done in the hospital. • Responsible for monthly professional fee report.• Support Marketing Dept in drafting surgical packages.• Liaise with doctors and relevant departments on pricing and items to be included in the surgical packages.

Dhoby Ghaut, Singapore

• Perform doctors’ fees payment on a weekly basis.• Generate trade payable payment report on a monthly basis.• Manage a team of doctors administration and patients refund staff. • Review and check accuracy of doctors and patients refund reports.• Resolve any doctors’ queries or patients’ complains referred by staff.• Assist superiors in resolving operational issues.• Assist to generate doctors’ outstanding fee follow-up reports.• Assist doctors and clinics to reconcile their accounts.• Work closely with finance and IT departments to resolve any payment issues.• Visit the clinics to establish relationship with doctors and clinic staff.• Work with credit control department in outstanding accounts follow-up so as to update doctors’ outstanding fee reports.• Assist credit control department in chasing insurers for outstanding accounts so as to speed up the process in paying doctors and refunding to patients.• Involved in recruitment process and staff orientation. • Guide and train staff under my purview.• Assist Superior in staff appraisal.

Bugis, Singapore

• Handle full administration function.• Responsible for maintaining and updating the students' database for administrative reports and tracking. • Co-ordinate orientation and monitoring the progress of the students.• Handle and assist student’s enquiries and feedback.• Processing of refund request.• Assist in organizing graduation ceremony.• Assist in Singapore Quality Class (SQC) and CASE TRUST audit.

Far East Plaza, Singapore

• Supervise employees engaged in sales work, pricing and stock taking.• Ensure compliance of employees with established record keeping procedures and practices.• Perform all aspects of people management including appraisal, induction, recruitment and performance management.• Handle administrative duties, including staff schedules, sales reports, calculating of commission etc.• Ensure staff and stock levels are appropriate for sales maximization.• Review of operating manual to ensure efficient and effective operation procedures.• Handle and assist to customer’s enquires and complaints.• Submit online CPF contributions.• Handles work permit applications

Changi, Singapore

• Assist and provide administrative support to Head (Senior Prisons Officers Section) in the various function of the section namely: (i) Appraisal, (ii) Confirmation, and (iii) Ranking and Promotion Exercise. • Manage information and maintain a timely and accurate data. • Assist in covering secretarial duties.Appraisal• Ensure that all annual Staff Annual Reports (SARs) are submitted to the Section promptly.• Enter grading into the system.• Keep a record of the SARs grading into the database.Confirmation• Ensure that all SARs are completed upon submission.• Ensure timely submission of the SARs.• Assist in preparing the document for submission to director and Permanent Secretary.Ranking and Promotion• Preparing of ranking tags for the ranking session.

• Register students in their respective modules during term enrolment.• Renewal of student pass.• Requisitions of office supplies.• Plan and organize graduation ceremonies.• Co-ordinating on orientation and monitoring the progress of the students.• Handle and assist student’s enquiries and feedback.

• Promote jewelleries to walk in customers.• Build customer rapport.• Achieve monthly sales target required by the company

Bachelor Of Arts In Business & Hrm, Human Resources Management/Personnel Administration, General, Pass

Diploma, Hospitality Management, Pass

Gce O'Level

Activities and Societies: National Police Cadet Corps

Psle