Austen Applegate Email & Phone Number

Frisco, Texas, United States

• Developed strategic initiatives leading to a ~6% revenue increase byimplementing an enhanced customer engagement model, resulting in agreater overall shopping experience
• Consistently attained top 5% ranking within the territory for providing thehighest standard of service and customer retention
• Improved team dynamics by establishing best practice training guidelines,leading to improved employee retention
• Raised district rankings into upper quartile by launching subscription serviceinitiatives to improve customer loyalty
• Increased revenue 10% by introducing overstock rotational schedule, leadingto reduced clearance markdowns
• Reduced inventory shortages by 8% after redesigning store supply andoverstock areas

Plano, Texas, United States

• Increased store's overall district revenue ranking by consistently exceedinganimal sales and shrink targets
• Improved operations through adaptive supply order forecasting
• Increased online sales by 20% via streamlined order processing andestablishing training guidelines for new hires
• Promoted to role in May 2021