Austen Applegate Email & Phone Number

Frisco, Texas, United States

• Developed strategic initiatives leading to a ~6% revenue increase byimplementing an enhanced customer engagement model, resulting in agreater overall shopping experience• Consistently attained top 5% ranking within the territory for providing thehighest standard of service and customer retention• Improved team dynamics by establishing best practice training guidelines,leading to improved employee retention• Raised district rankings into upper quartile by launching subscription serviceinitiatives to improve customer loyalty• Increased revenue 10% by introducing overstock rotational schedule, leadingto reduced clearance markdowns• Reduced inventory shortages by 8% after redesigning store supply andoverstock areas

Plano, Texas, United States

• Increased store's overall district revenue ranking by consistently exceedinganimal sales and shrink targets• Improved operations through adaptive supply order forecasting• Increased online sales by 20% via streamlined order processing andestablishing training guidelines for new hires• Promoted to role in May 2021