1、 完成SSC团队搭建和职责重建，提升管理和协作效率和流程体验，结合业务经营管理现状和需求，为HR内部团队和业务团队不断提供和优化相应建议和流程，包括但不限于入转调离、福利、员工关怀、内推、绩效以及审批流程。同时，协助HRBP等处理用工纠纷，被动离职等劳动关系管理，规避相应风险并指导落地相关操作。 2、 协助完善人力资源管理体系，推动管理规范及专业。制定、管理、优化和适度调整人力资源模块相关制度、流程和规则，为落地提供解决方案和意见，使人力资源服务更贴合员工和业务需求，同时符合公司行为准则和价值观。3、 负责搭建并持续建设、优化HRIS人力信息管理系统，提升管理及决策效率，同时为可视化报表建设提供基础；作为HRIS项目经理和用户方，根据公司管理需求，设计和编写需求，协调开发技术资源和进度，组织测试和验收。在项目 1 年半的时间中，已完成职员信息管理模块、人才简历库、入职、转正、异动、离职、续签、绩效等模块以及审批流程。同时，Lead 外部薪酬系统采购和定制化项目，协助财务部做数据对接等。4、 负责人力资源数据分析，报表制作和定期汇报，分别从招聘、培训、绩效、人员变动等多维度，深度分析业务调整变动原因和趋势，为业务团队人事决策管理提供客观、全面的参考和依据。5、 主导和参与人力资源项目：主导项目有公司岗位职级体系梳理、组织业务线梳理和500+人合同改签、全员年度体检和商业保险宣讲；参与有组织架构梳理、年度人才盘点、人员晋升、价值观沙龙和落地等。6、 负责海外6家子公司人员管理，包括人事、薪酬、福利、税务、调薪、事务协调和沟通，以及政策咨询和解读。1. SSC implementation and management – Provide a full range of professional HR operations service and advice, including TA, employment management, benefits, EAP, performance, employee relations etc. 2. Policies and Process Establishment - Responsible for build key policies, procedures as well as standardized forms, to ensure legally and compliance with employment-related laws and regulations to avoid any risks.3. HRIS Launch - As the Product Manager and Super Admin, take care of developing internal HRIS and implement lifecycle processes online consecutively. Also, conduct external system purchasing, collaborate the 3rd party payroll systems.4. HR Data Analysis Reports – Make all HC reports for management review; analysis on people movement and turnover and trend. Being in charge of publishing organization chart and notification from HR perspective.5. Lead and implement HR Projects - Participate in talents reviews, job grade update and standardization title, Re-org Contract change for 500+ employees, annual physical examination for employees three times, etc.6. Full support to overseas subsidiaries – Provide a full range of professional HR and Admin services and advice including talent acquisition, employment, C&B, employee relations and conduction.

1. 协助国内外分公司和总部招聘，通过网络渠道、外部招聘以及和猎洽谈合作等，负责各职级的岗位招聘2. 负责海外各分公司的薪酬核算和费用审批，明确当地政策法规和公司制度，与当地HR和相关负责人保持紧密联系 3. 支持总部薪酬福利团队，完成年度市场薪酬水平调研和薪酬报告，参与公司内部薪酬评估，并制定年度绩效考核方案和调薪方案4. 培训海外各分公司熟悉集团HR系统, 人力报表以及流程提交，确保数据准确、及时和有效5. 为团队提供中英文翻译支持，例如劳动合同、服务合同、绩效方案等Responsible for overseas subsidiaries' HR stuff and connections with Headquarter, branches include offices in Australia, New Zealand, Argentina, Kazakhstan and Europe. Job responsibilities as:1. Assist on position recruiting for headquarter and subsidiaries, find source and arrange interviews, and cooperate with consultancy providers2. Responsible for overseas companies' compensation and expenses approval, work closely with local HR to clear local policy and guidance. 3. Take charge of annual salary survey and reports for headquarters and subsidiaries, involve in the position matching and evaluation and assist on the salary structure refreshing.4. Assist on annual merit review and make solution, finish the annual merit increase project.5. As a trainer to train overseas HRs to complete related HR cost reports, systems and applications, and keep good connections with each branch.

北京：1. 负责新员工入转调离、入职培训、档案管理、国内外调转对接等工作需求。同时，协助员工个人和团队管理需求，比如调转申请、北京落户、团队建设、福利优化等2. 员工社保公积金缴纳，审核每月社保明细，同步薪酬团队和 PWC（普华永道）;3. 组织、参与和跟进各项员工关系活动，如公司福利活动、商业医疗保险宣讲和对接、节日礼品发放等。关心员工各项需求和反馈，并及时协调更新，以保证员工的问题能得到解决，并改善流程提高员工满意度。新加坡：1. 负责中国，新加坡和韩国团队日常的工作支持和管理，其中中国2人，新加坡2人，韩国1人。2. 和Google HR共同负责亚太区 APAC国家的员工 Offer Letter 管理，包括新入职员工，年度薪酬调整，全球内外调转等。与Google招聘和薪酬团队合作，改善有关offer letter的管理流程，根据政策和业务不同，实时提出相关意见和建议，达成一致，保证高效有效落地；3. 与 HRBP 及法务部门合作，完成重点案例（如高级别员工）的 Offer Letter定制、业务人员批量调转项目，以及作为主要参与人之一，负责中国员工劳动合同条款及模板更新；4. 负责制作团队月度和季度SLA报告，统计和分析各成员工作指标，向客户方Google汇报整个团队的运营状态，并制定进一步培训和改善计划，不断提高客户满意度;5. 协助主管完成团队成员招聘和辅导，以及团队Backup。 1. Employment Management - Responsible for on/off-boarding process and orientation for new hires. In SG, focus on all APAC area offer letter generation and audit. Work closely with legal, HRBP and payroll team to support M&A, re-org, promotion and compensation change projects.2. Recruiting and Staffing Support - Cooperate with recruiting team, contribute on hiring process improvement, data analysis, documentation management and system establishment. Keep close communication and feedback, especially urgent and confidential cases.3. Compensation and Benefits Coaching - Deal with social benefit reports when in Beijing, prepared monthly payment data to payroll team, as well as TES (Tax Efficiency Scheme) process for expats employees.4. Onsite Support - Maintain good employee relationships, hold team events, work closely with HRBP to resolve queries to improve employee experiences and satisfaction.5. SLA Reporting and Presentation – Assist manager to make comprehensive reports, record team performance and present to Google, participate in certain tasks and focus on improving SLA and client satisfaction.6. Coach Team Members - Assist on team interview and as a mentor to coach their daily duty work, ensure our team provide excellent service delivery.

劳动管理和员工关系1) 完整负责员工在职期间的人事事宜，包括入职、转正、合同续签、离职、考勤、档案；准确及时录入并更新人力资源系统Oracle，为后台数据作保障2) 办理工作居住证、留学生落户、应届生落户等事务和手续；协助社保，公积金，商业保险购买和办理3) 作为“员工关怀中心 ECC”成员，参与制定员工关怀方案和创意，策划组织员工关怀和团队 建设活动；HRIS - Oracle Leader & 数据报表制作1) 完整参与了公司人力资源系统升级Project，从调研，测试，报告，数据导入和系统上线， 后期数据调整与Re-org，在IT部的大力支持下，按时准确的完成上线2) 统筹负责集团 EHR Oracle 系统数据，制定规章流程，规范系统操作，监督人事信息更新和维护；3) 每月统计、分析和汇报公司人员数量，按照部分，工作地等各个维度，提供数据参考，变化趋势及成本，及时反馈给各部门负责人，为人力资源规划提供依据When in Pactera, I was an In-House HR Generalist to support 500+ onsite people. Then I was moved to the HRIS Admin role to take charge of our EHR system.Employee management & Care:1. Handle the onboarding, resignation, renewal and exit process for department staff. 2. Take "work permit", purchase commercial insurance, enroll social insurance and housing fund for them.3. Take care of onsite staff, take activities for onsite staff, e.g. lunch meeting and team building.HRIS-Oracle Super Admin:1. lead all local maintain owners to keep Oracle information accurate; participate in making confidential documents and system brochure.2. Provide HC and Data Reporting including employee distribution in every respect, attrition rate and reasons; Prepare reports for BU Heads use and kickoff meeting presentation