. Handling wholesales (Production, Hotels, Restaurants, Cafe, Chain Outlets, Chocolatiers, etc) accounts for Pastry Division. . Keep track of sample goods and ex-stocks. Servicing the existing customers and also exploring the potential new customer base. . Follow up with customer enquiries such as sample request, product information enquiries, daily order process, and attending customers’ needs. . Manage to organize suppliers’ new products launching, demonstrations by trainers from overseas and training in overseas ( France, Japan and Thailand) . Participate in sales meeting on new sales strategies, and possible new sales approach for existing and new customers. . Mass emailing and Whatsapp of monthly and weekly promotions Folow up with calls in order to get their feedback and respond. . Attending the phone calls when necessary. Assisting enquiries of colleagues during their absence as part of multitasking and proactivity. . Taking part in yearly stock taking and Food Hotel Asia Exhibition. . Tracking sales records of customers monthly in order maintain or improve sales targets.