Business Development Associate
Current• Taking care of the entire end to end client engagement process• Checking client interest through calls, Separate emails, mass emailing (Introduction, Follow up etc.), LinkedIn and social networking connections.• Understanding the client need and providing them with the best service solution accordingly• Preparing service documents ensuring adherence to law established rules and guidelines : Business Proposal, Sample Agreement, Final Agreement etc.• Keeping records of Client engagement, revenue, invoices etc.• Providing trustworthy feedback and after-client engagement support.• Building long-term and strong relationships with new and existing clients.• Addressing client concerns and complaints and providing them with the best solution• Bridging the gap between clients and operations team• Ensuring client satisfaction by keeping a close check on the productivity of the operations team • Keeping a record of daily/weekly work report of the professionals • Collaborate with internal teams (e.g. Researcher, Business Development Executive, operations team and senior management).
