Developed user-facing assets such as customer contact forms.Designed, implemented and monitored web pages, plugins and functionality for continuousimprovement.Increased brand awareness by implementing email marketing and automation strategies.Conducted customer research and brand startegy plans to increase engagement.

Drove sales by building solid, trusting relationships with new and existing customers. Created engaging brand assets such as on-trend videos and photos for social media. Satisfied online and phone orders through a personalized shipping experience.Connected with customers over our sustainable brand story and values. Created a unique experience for customers combined with selling techniques to to contribute to our record high conversion rate. Created thorough project proposals for seasonal displays and interior design, and executed them personally.

Lead a graduate student team to promote a weeklong series of events. Developed exciting promotional digital assets such as social media content, emails, and schedules with existing imagery and within conceptual and graphical alignment of brand guidelines.Attentively contributed to team meetings, cross-functional briefings, and kept a detailed record.Created detailed invitations and digital programs for a collection of events. This allowed customers to comprehensively navigate our events and allowed us to predict crowd size and needs.

This was a part-time position in which I handled developed film and streamlined the file transfer process.