April Bernier Email & Phone Number

Kenly, Nc, Us

New York, New York, United States

North Carolina, United States

Screen prospective donors to determine eligibility and conduct informed consenting process, consistently achieving a consent rate of greater than 90%. Maintain accurate documentation of tissue storage and transport from delivery through shipment to client. Evaluate and document tissue characteristics to ensure individual client criteria are met. Conduct sterile tissue acquisition procedures for amnion, chorion, umbilical cord, and full placenta according to individual client specifications. Prepare blood samples and microbiology swabs for testing including accurate completion of requisition forms. Obtain medical records from hospital records systems and private obstetrics offices. Monitor satellite office supply levels, order resupplies as needed, accurately log all supply shipments. Maintain accurate records of tissue disposal, blood centrifugation, facility cleaning, and equipment maintenance. Conduct formal and informal staff education resulting in over 300% increase in monthly donation rate. Operate autonomously in satellite and field sites, proactively communicating with teammates and supervisors to maximize program success. Comply with AATB, FDA, and HIPAA regulations.

Clayton, Nc

Used evidence-based strategies to design and facilitate standards aligned instructional programs. Integrated web-based tools and apps to improve efficiency and effectiveness of program delivery. Designed and delivered professional development for groups of 15+ colleagues on new methods and technological resources in order to improve outcomes site-wide. Maintained consistent communication with all stakeholders through formal and informal reporting. Collaborated within and across teams to improve outcomes for all clients. Converted face-to-face programming to a fully remote model. Developed handbooks, schedules, protocols, and materials needed for smooth opening of program site piloting new strategies. Facilitated successful first year of pilot program, providing a model to be used throughout the system. Created intervention program using web-based tools and research-based strategies for clients not meeting program metrics. Improved culture by developing programs for inclusion and peer support for over 125 participants.

Durham, North Carolina, United States

Assessed customer submissions to establish proper routing through customer service and professional services channels. Executed QA checks to ensure customer success in meeting publication standards. Verified appropriate documentation of compliance with all legal requirements. Provided editorial guidance for document revisions.

Woonsocket, Rhode Island, United States

Designed and implemented research-based instructional programs that were both aligned to state and national standards and personalized to meet client needs. Simultaneously managed multiple instructional programs for clients with varying needs. Redesigned and coordinated intervention program, providing data based support and monitoring to 20% of clients, and interpreting results of system-wide data collection in order to inform program initiatives. Provided supervision and support to new employees in the department. Led departmental program redesign in order to better align to national standards.

Providence, Ri

Designed biweekly seminars based on program standards and progress monitoring data. Led engaging, rigorous, and informative two-hour seminars for a cohort of 20+ clients. Assessed and provided actionable feedback on portfolio pieces demonstrating progress towards proficiency in program metrics. Completed rigorous training in adult pedagogy and coaching strategies. Designed and delivered daily seminars in program philosophy and standards for a group of 25+ trainees, ensuring that material was relevant to focus areas represented. Provided daily assessment and feedback to trainees, enabling them to make immediate improvements to their job performance. Designed and delivered daily instruction on program philosophy and standards, customized to meet the needs of a group of 8-10 trainees. Provided daily observation, feedback, and coaching on job performance.