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Currently provides assistance with design, development, testing, maintenance, delivery and support for the full life cycle of activities related to systems and subscriptions in the GMF cloud environment. Performs an audit of all cloud deployments to ensure continued alignment with GMF standards and security policies. Reviews non-compliance with the responsible team to help them identify any compliance issues not already handled as part of the ongoing monitoring and enforcement process. Oversees incoming requests from product/spoke teams, and handles the incoming requests as outlined in the Initial Responder (IR) wiki articles, including working or escalating the request when needed into the appropriate Cloud Center of Enablement (CCoE) backlog. Coordinates changes when/where needed with the Change Advisory Board (CAB).
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Cloud EngineerGm Financial Sep 2024 - PresentFort Worth, Texas, Us -
Cloud AdministratorGm Financial Apr 2021 - Sep 2024Fort Worth, Texas, Us
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Technical Application SpecialistGm Financial Jul 2018 - Apr 2021Fort Worth, Texas, Us
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Applications AnalystWinstead Pc Nov 2015 - Jul 2018- , -, UsPrimary support to the Support Services team (Helpdesk) for applications issues and coordinates closely with the larger Engineering section of the IT department. Responsibilities include: Manage ticket escalations from Help Desk, application testing, technical research and involvement in IT related projects and rollouts. Outstanding customer service skills, knowledge of Office 2010, Office 365, familiarity with document management systems, and experience directly supporting end users. Back up support to the Intellectual Property Practice Group by updating templates for IPDAS Software. -
Technical Support AnalystDykema Gossett Pllc Jan 2013 - Nov 2015Support Microsoft Office 2010 with experience in eDOCS DM and Windows 7.Setup, image and maintain workstation and laptop hardware and desktop applications.Manage and maintain office technology equipment inventories in asset management system.Support home users working in a Juniper VPN environment using via telephone or remote access as needed.Research and resolve hardware and software problems with members of the technical staff or vendors directly.Responsible for ownership of some Help Desk calls and ensure proper handling and follow-up when necessary.Assist with the setup of conference rooms for meetings, audio-conferences, and web-conferences as needed. Perform Windows Active Directory administration tasks involving terminations and maintenance of e-mail distribution lists.
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It Training - Contractor With Fwt ConsultingXto Energy May 2012 - Jan 2013Midland, Texas, UsAssist in the coordination and scheduling of training room(s) and classes. Assist in the development of training material. Assist in the delivery of classroom training. Coordinate with key personnel to assess corporate technology related training needs. Assist in the maintenance of corporate personnel training database. Provide problem resolution, application training, and general support to corporate employees via work orders dispatched from acentral Help Desk. Assist in planning and preparation for implementation of new/upgrade software applications. -
Technology Applications TeacherDallas Isd Jul 2006 - May 2012Dallas, Texas, UsTeach students Technology Applications courses and prepare them for the end of course exam.Encourage students to integrate knowledge acquired in the technology applications course into all curriculums. Recruited to aid in rewriting questions for the Technology Applications ACP Test.Campus Improvement Leadership Team member. -
Intern, Executive EducatorDfw-Stec Jun 2010 - Jul 2010Program for AP high school math and science teachers who are focusing on the semiconductor industry.Exposure to the design and production of semiconductors directly from engineers, participating in hands-on applications, and facility tours
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Technology AnalystHilton Hotels Corporation Jan 2006 - Jul 2006Create Personalized Online Groups using brand.com sites, CRS system, and GDS system.Implement hotel content for properties across all Hilton Hotel Corporation Brands.Develop and distribute detailed reports on a weekly basis.
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Dispatch And Vault AssistantVital Media Security Jul 2005 - Dec 2005Maintained daily logs, turnover, and rerun reports.Identified and diagnosed issues involving Tape Track management system.Analyzed technical resources through troubleshooting and diagnosis.Gathered relevant information and updates for couriers to resolve client issues.
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Information Technology CoordinatorBrinker International/Office May 2005 - Jun 2005Entered initial issue/problem ticket into tracking system and maintained updates.Coordinated immediate assistance for stores with IT Support TeamAssisted with the configuration of new and replacement hardware.Identified client problems for further troubleshooting by the IT Support Team.
April Bradley Skills
April Bradley Education Details
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Prairie View A&M UniversityEducation Administration -
Prairie View A&M UniversityManagement Information Systems
Frequently Asked Questions about April Bradley
What company does April Bradley work for?
April Bradley works for Gm Financial
What is April Bradley's role at the current company?
April Bradley's current role is Cloud Engineer at GM Financial.
What is April Bradley's email address?
April Bradley's email address is ap****@****hoo.com
What is April Bradley's direct phone number?
April Bradley's direct phone number is +190737*****
What schools did April Bradley attend?
April Bradley attended Prairie View A&m University, Prairie View A&m University.
What are some of April Bradley's interests?
April Bradley has interest in Social Services, Economic Empowerment, Yoga, Education, Science And Technology, Classical Piano, Human Rights, Arts And Culture, Fishing.
What skills is April Bradley known for?
April Bradley has skills like Troubleshooting, Technical Support, Microsoft Office, Active Directory, Training, Windows, Leadership, Help Desk Support, Customer Service, Windows 7, Staff Development, System Administration.
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