April Brown

April Brown Email and Phone Number

Vice President, Senior Training Delivery Manager Learning and Talent Solutions at J.P. Morgan Chase @ JPMorgan Chase & Co.
Columbus, OH, US
April Brown's Location
Columbus, Ohio, United States, United States
April Brown's Contact Details

April Brown personal email

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April Brown phone numbers

About April Brown

Vice Present, Senior Training Manager with JP Morgan Chase; I have over 30 plus years in Retail Banking and National Management Training. I’ve held multiple branch roles, from Teller to District Manager. As the Midwest Training Manager I lead a team of trainers who deliver in-person and virtual training. I also lead projects and engages with senior level leaders to understand needs and support strategic training solutions. Consistently maintain a history of proven performance in all roles.

April Brown's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Vice President, Senior Training Delivery Manager Learning and Talent Solutions at J.P. Morgan Chase
Columbus, OH, US
Employees:
213060
April Brown Work Experience Details
  • Jpmorgan Chase & Co.
    Vice President, Senior Training Delivery Manager Learning And Talent Solutions At J.P. Morgan Chase
    Jpmorgan Chase & Co.
    Columbus, Oh, Us
  • Jpmorgan Chase & Co.
    Vice President, Senior Training Delivery Manager Learning & Talent Solutions At J.P. Morgan Chase
    Jpmorgan Chase & Co. Oct 2017 - Present
    Columbus, Ohio, United States
    As the Midwest Senior Training Manager my responsibilities are providing implementation and support of learning areas of focus/programs and solutions to meet the strategic initiatives of the lines of business. This includes collaborating and partnering with senior level line of business managers to understand needs and support strategic training solutions in their territory/business unit. I have responsibilities to my team which include ensuring trainers’ improved performance, and career development; planning/forecasting, demand management and capacity planning decision making, and scheduling. While successfully executing across 4 roles of the Faculty Model: Professional Facilitation, Performance Support, Learning Specialist and Business Engagement.
  • Jpmorgan Chase & Co.
    Vice President, Ccb Learning Organization Senior Trainer At J.P. Morgan Chase
    Jpmorgan Chase & Co. Sep 2015 - Oct 2017
    Columbus, Ohio, United States
    As a Senior Trainer I delivered complex material to high level professional audiences. My primary role was to provide support to Regional Directors and their leadership team in developing their new Market Director-Banking Trainees, through a flexible customize program base on regional need. Delivered learning through a variety of modalities including traditional classroom, online and virtual. Created a development guide to provide structure and development recommendations for RD’s, MDB Trainees and their Mentors throughout this process. Supported pilot program for high preforming Market Directors to become Regional Directors. Served as back up to Senior Training Manager.
  • Jpmorgan Chase & Co.
    Vice President, Consumer & Community Banking Learning Organization Training Manager
    Jpmorgan Chase & Co. Feb 2008 - Sep 2015
    Columbus, Ohio Area
    Primary responsibility is the on boarding of new District Managers. Following their progress over 90 days of field training to ensure they receive the necessary development to do their job successfully. Facilitate a 4 day District Manager development class as well as a virtual District Manager follow up class. Support development of modules for both classes to keep up to date on current Management issues, processes and procedures. Modules I facilitate are the Role of Manager, Remote Management, Interviewing & Recruiting, Customer Experience, P&L, Performance Management, including Coaching and Corrective Action, Performance Appraisals, Building a Branch Action Plan and Staffing and Headcount Management. Responsible for training new Branch Managers through facilitating a 2 day Sales Management Orientation class and a 4 day Branch Manager class covering all aspects of management from Team Building, Coaching, Performance Management, Customer Experience, Sales Management and Profit and Loss.
  • Jpmorgan Chase & Co.
    1St Vice President, District Manager
    Jpmorgan Chase & Co. Jan 2004 - Feb 2008
    Columbus, Ohio Area
    North District Manager responsible for 12 branches and 119 employees. Primary responsibility was the continued growth over previous year in revenue and pretax earnings. Coaching and Development of my branch managers to ensure their effectiveness in leading their teams; Finished in the top third 3 out of the 4 years and number one of the middle third the other year
  • Jpmorgan Chase & Co.
    Vice President, Management Development Manager
    Jpmorgan Chase & Co. Jan 2004 - Dec 2004
    Columbus, Ohio Area
    Responsible for the development of the new Management Associates for the East Region. This includes scheduling all job family rotations. In the field actually coaching each position before allowing the Associate to progress to the next step. Conducting monthly training on various parts of the sales process.
  • Jpmorgan Chase & Co.
    Vice President, Banking Center Manager
    Jpmorgan Chase & Co. Jan 2002 - Jan 2004
    Columbus, Ohio Area
    Managed a 220 million dollar deposit base Banking Center with a staff of 17 employees. Responsible for continue growth over previous year revenue and pretax earnings. Coaching and development of staff as well as the day to day operations of the Banking Center.
  • Fifth Third Bank
    Assistant Vice President, Retail Sales Development Manager
    Fifth Third Bank Aug 2001 - Aug 2002
    Evansville, Indiana Area
    Provide sales and sales development support for SVP, Retail, addressing sales problems and finding solutions. Assist with the sales training, sales coaching, marketing, sales incentive and other issues affecting sales within Fifth Third Southern Indiana. Work with Regional Retail Managers and their Banking Center Managers to identify best practices, gap closures, sales training and sales practices necessary for our Banking Centers to achieve profit plan and sales goals.
  • Bank One
    Vice President, Banking Center Manager
    Bank One Aug 1997 - Aug 2001
    Columbus, Ohio Area
    Received 3 promotions in a span of three years to manage larger and or more complex banking centers; was chosen to open their newest office in Aug. 2000. I have managed offices of 45-80 million dollar deposit base and staffs of 12-24 employees. Consistently met or exceeded sales production goals; Recognized as a Pillar of Power Performer for excellent customer service skills.Coach and train staff on sales and service process emphasizing Cohen Brown techniques and the Bank One Sales & Service Process, The 4P’s.Consistent success in business development and customer retention; Strong leadership skills focusing on employee retention and productivity.
  • Regional Bank
    Assistant Vice President, Branch Manager
    Regional Bank Aug 1995 - Aug 1997
    Jeffersonville,Oh
    Opened 1st branch in Jeffersonville; Double their anticipated growth in the 1st year; managed a staff of 8. Originated, processed and closed retail, indirect, commercial and mortgage lending products.

April Brown Skills

Banking Management Customer Service Microsoft Office Risk Management Performance Management Credit Financial Analysis Microsoft Word Training Facilitation District Management Microsoft Excel Powerpoint Training And Development

Frequently Asked Questions about April Brown

What company does April Brown work for?

April Brown works for Jpmorgan Chase & Co.

What is April Brown's role at the current company?

April Brown's current role is Vice President, Senior Training Delivery Manager Learning and Talent Solutions at J.P. Morgan Chase.

What is April Brown's email address?

April Brown's email address is ap****@****ase.com

What is April Brown's direct phone number?

April Brown's direct phone number is +161421*****

What skills is April Brown known for?

April Brown has skills like Banking, Management, Customer Service, Microsoft Office, Risk Management, Performance Management, Credit, Financial Analysis, Microsoft Word, Training Facilitation, District Management, Microsoft Excel.

Who are April Brown's colleagues?

April Brown's colleagues are Christin Bogg, Viswanath D, Michaela Cuddy, Divya Singhania, Luis Trujillo, Kim Mcwatters, Daria Iakovishina.

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