April C. West

April C. West Email and Phone Number

Technical Support and Software Training at PERRLA, LLC @ PERRLA, LLC
murfreesboro, tennessee, united states
April C. West's Location
Nashville Metropolitan Area, United States
April C. West's Contact Details

April C. West personal email

n/a
About April C. West

I'm a lifelong learning enthusiasts! I design, develop, revise and deliver different methods of training through e-Learning modules, videos and customized education materials. My passion is researching and applying new ways to help individuals and myself achieve greater career success. I encourage the best in others!I welcome new challenges to changing environments and challenging business roles. I'm highly self-motivated and focused with strong ability to multitask. My career highlights include: • Software Training• Mentoring• Hands on classroom facilitator with strong ability to explain technical concepts to non-technical audience. • Developing training manual, presentations, quick reference guides and job aids for process and procedures.• One-on-one coaching.• Create training videos that provide process direction.• Instructional design concepts, methods, and strategies.• Create, development, and implement training aids and materials • Document technical course materials including manuals and exercises. • Facilitates in classroom setting and via WebEx-conferences.• Troubleshooting and problem solving. • Strong computer software applications skills to develop training material and manuals for employee development.• Process Improvement, assess and document current procedures, provide solutions for improvements. • QA analysis

April C. West's Current Company Details
PERRLA, LLC

Perrla, Llc

View
Technical Support and Software Training at PERRLA, LLC
murfreesboro, tennessee, united states
Website:
perrla.com
Employees:
10
April C. West Work Experience Details
  • Perrla, Llc
    Technical Support And Software Training
    Perrla, Llc May 2018 - Present
    Greater Nashville Area, Tn
  • Evicore Healthcare
    Instructional Designer
    Evicore Healthcare Jan 2017 - May 2018
    Franklin, Tn
  • Evicore Healthcare
    Operations Training Curriculum Specialist
    Evicore Healthcare Jun 2015 - Jan 2017
    Franklin, Tn
    Design and develop curriculum content, training materials, modules, and teaching aids while managing curriculum development programs.
  • Evicore Healthcare
    Corporate Training And Development
    Evicore Healthcare Aug 2014 - Jun 2015
    Franklin, Tn
  • Medsolutions
    Quest Coordinator- Pru/Sme/Web/Geha
    Medsolutions Dec 2008 - Aug 2012
    Operations
    Severed as a technical expert to assist with online services, Assist with Lean Six Sigma P2P Project, Coordinated between physicians regarding P2P meetings, Provided process knowledge and support to other departments, Produced cases daily in the companies operation system for various Health Plans, Cross- trained Intake coordinators to Queue Specialty Team. Resolve customer complaints and problems. Researched and resolved issues concerning providers and members, Communicated between providers, members, and Health Plan regarding case decision.

April C. West Skills

Training Process Improvement Hipaa Team Building Healthcare Software Documentation Leadership Customer Service Call Centers Healthcare Information Technology Program Management Data Analysis Business Process Improvement Employee Relations Leadership Development Sharepoint Troubleshooting Powerpoint Instructional Design Peoplesoft U.s. Health Insurance Portability And Accountability Act Avaya Adobe Acrobat Microsoft Word Camtasia Curriculum Development Call Center Cherwell Coursemill Captivate Lectora Dr. Explain

April C. West Education Details

  • Phillips College, New Orleans La
    Phillips College, New Orleans La
    Marketing

Frequently Asked Questions about April C. West

What company does April C. West work for?

April C. West works for Perrla, Llc

What is April C. West's role at the current company?

April C. West's current role is Technical Support and Software Training at PERRLA, LLC.

What is April C. West's email address?

April C. West's email address is ap****@****ore.com

What is April C. West's direct phone number?

April C. West's direct phone number is +150423*****

What schools did April C. West attend?

April C. West attended Phillips College, New Orleans La.

What are some of April C. West's interests?

April C. West has interest in Children, Education, Health.

What skills is April C. West known for?

April C. West has skills like Training, Process Improvement, Hipaa, Team Building, Healthcare, Software Documentation, Leadership, Customer Service, Call Centers, Healthcare Information Technology, Program Management, Data Analysis.

Who are April C. West's colleagues?

April C. West's colleagues are Rachael Mueller, Graysen Pack, Shane Brown, Saiful Islam.

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