April Cabrera Email & Phone Number

With over 15 years of work experience, I am a customer success coordinator at Sysco, the global leader in food service distribution. I am passionate about delivering exceptional service to our customers, ensuring their smooth onboarding, satisfaction, and retention. I have strong analytical skills, data analysis, and Excel proficiency, which enable me to conduct accurate and reliable database queries, data extraction, and cleaning. I also have expertise in Salesforce, which I use to communicate and track item changes, escalations, and mass communications with various stakeholders and teams.In my current role, I manage high-volume concepts, overseeing the account creation process from start to finish. I maintain order guides and charts for limited time offer items, meeting deadlines with meticulous attention to detail. I also orchestrate mass escalation communications to warehouse operations and sales teams via Salesforce, based on insights from data analytics.