April Cronin Email & Phone Number

Saint Petersburg, Fl, Us

United States

Customer Care Center Claims Representative for American Family Insurance, helping customers file claims to restore calm and regain control.

Florida, United States

I've written and self-published 7 full-length contemporary romance novels with Amazon KDP.While I had a limited amount of assistance with cover art and editing, everything else I took on myself, drafting, revising, cover design, formatting, blogging, social media marketing, I did it all and loved every minute of it!My work in Seller Support at Amazon may have taken precedence for now, but I still have many good stories left to write and intend to keep going!

Virtual

St Petersburg, Florida, United States

Triaging and Investigating Alexa related issues to ensure we maintain customer trust with our devices.

Pinellas County, Florida, United States

I like to tell people I'm a mini CSI Agent, but that's exactly what it feels like. I work mostly complex cases with issues that cannot be resolved using traditional means. I often have to think outside the box and toe the policy lines to get the job done, but my tenacity keeps me going and I'm proud of the work I do and the issues I've been able to resolve.I work closely with both our internal and external teams, collaborating with many different departments and skills levels at… Show more I like to tell people I'm a mini CSI Agent, but that's exactly what it feels like. I work mostly complex cases with issues that cannot be resolved using traditional means. I often have to think outside the box and toe the policy lines to get the job done, but my tenacity keeps me going and I'm proud of the work I do and the issues I've been able to resolve.I work closely with both our internal and external teams, collaborating with many different departments and skills levels at times to get to the root cause and resolve the problem for good. Show less

Pinellas County, Florida, United States

Selling Partner Support Virtual Call Center AmericasAs part of the Catalog and Feeds departments, it's my job to help troubleshoot my Seller's listing issues as well as manage their inventory and basic account information.I pride myself on quality over quantity and will spend as much time on the phone with my Sellers as it takes, to get the issues resolved. Amazon is all about Customer Obsession, and I guess you could say I'm obsessed about helping my Sellers!

St Petersburg, Florida, United States

Full-Service on-site property management.Leasing SpecialistClean outMake ReadyScheduling Maintenance requestsFollowing up with tenantsOn-site emergency issue handlingLandscaping/Property upkeepI dealt with all concerns big and small.

Ocala, Florida, United States

Started in the Detail Department and made my way into parts.As a Parts Clerk I performed many different jobs;Assisted in Running the Parts store which encompassed all facets of Inventory control, ordering parts, cycle counts, audits, receiving parts, sales, cash management, and maintaining the cleanliness of the store.Worked Hard Parts Counter which included; Shipping and receiving for the entire parts department, inventory control, ordering warranty parts… Show more Started in the Detail Department and made my way into parts.As a Parts Clerk I performed many different jobs;Assisted in Running the Parts store which encompassed all facets of Inventory control, ordering parts, cycle counts, audits, receiving parts, sales, cash management, and maintaining the cleanliness of the store.Worked Hard Parts Counter which included; Shipping and receiving for the entire parts department, inventory control, ordering warranty parts, logistics/tracking parts/orders, finding/ordering and picking up specialty parts, dealing with vendors and customer orders, purchase orders, and all basic administrative/ office work. Show less

Ocala, Florida, United States

Customer Service Lead.Handled basic customer concerns, and returns. Assisted manager with opening and closing procedures. Balanced all associate drawers before/after shifts, handled paperwork and created deposits. Also assisted in training new cashiers.

Bachelor Of Applied Science - Basc, Criminal Justice - Cybercrime

Associate Of Science - As, Criminal Justice