April Cruse Email and Phone Number

Posting charges into EClinical Works daily-Opening and sorting daily mail and posting of patient and insurance payments electronically-Billing statements to patients/ Collection Procedures-Refunding insurance companies and patients-Light office manager duties such as calling potential employees for interviews with the physicians, paying bills for the office, etc.-Typing memos and letters such as Financial and Office Procedures-Scheduling Appointments -Check in/Check out-Answering multiple phone lines-Filing and pulling charts-Checking and collecting balances/Billing-ICD-9 and CPT coding-Patient Triage/Vitals-Referrals-Giving injections such as allergy shots, immunizations, and flu shots and mist-Running various lab tests such as CBC’s, Hematocrit, Strep, Flu, and RSV on children-Well Child Examinations from start to finish-Experience with Electronic Medical Records

Essential duties and responsibilities include:-Data Preparation of charges and demographics including ICD-9 and CPT coding-Data entry of charges, demographics, and payments-Refiling of all payment batches, remittance advices, and zero pay vouchers-Contacting Third Party Liabilities to resolve any unprocessed charges-Customer Service to patients and third parties-Utilizing system generated reports to clear up all outstanding accounts-Processing Refunds-Answering and resolving incoming phone calls from physicians, patients, and third parties

Responsible for daily meal counts for home delivery and senior citizen center kitchen meals through Lincoln Trail Area Development District (LTADD) also known as “Meals on Wheels.” Responsible for counting and depositing daily donations brought in. Processed payroll for approximately 100 employees. Also prepared monthly profit and loss statement reports. Typing duties included typing memos, letters, and monthly calendars, and menus to be printed in “The News Enterprise.” Also have experience in answering phones and filing.