Provide a high level of executive support to Partner Team. Duties include the following but are not limited to:Complex calendar management Detailed Global travel planning and arrangementClient relationship building Expense reimbursement process managementCRM Management Internal and external email correspondence Internal and external meeting schedulingOther duties and extra 10 initiatives:Office-wide event planning Project management D&I trainingInspirational Leadership Champion Blacks At Bain (BABS) Leadership TeamEA/MA Event Planning Committee co-leader

•Provided a high level of executive support to the President and CEO by managing an extremely active calendar of appointments. Completed expense reports, composed and prepared confidential correspondence, including Board Documents. Arranged complex and detailed travel plans, agendas and compiled documents required for travel-related meetings. •Communicated directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others regarding matters related to CEO's programmatic initiatives. •Researched, prioritized, and followed-up on incoming issues and concerns addressed to the President including those of a sensitive or confidential nature. Determined appropriate course of action, referral or response. • Liaison between the President's office and internal departments. Demonstrated leadership to maintain credibility, trust and support with the Senior Leadership Team. •Worked closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities as well as followed up appropriately. •Provided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects for the President. •Successfully completed critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that supported the CEO's ability to effectively lead the company. •Prioritized conflicting needs, handled matters expeditiously, proactively, and followed-through on projects to successful completion; often with deadline pressures.

•Product Management; Project Management. •Liaison between B2B Contract Sales and Vendors.•Worked cross-functionally with retail and eCommerce counterparts to build promotional strategies to align across all business channels.•Established relationships with large vendors (i.e. ACCO, 3M, United Stationers, HON, Bush Industries, Global, Tennsco, etc.) with assistance from senior management to merchandise contract catalogs and run special promotions in the field.•Provided communication and follow-up to suppliers, 3rd party organizations, customers, and management staff as needed.•Updated and maintained vendor/item database ensuring the accuracy and integrity of data.•Ensured charge backs and authorization paperwork was received from vendors.•Assisted with store communication process, followed through on customer complaints and maintained appropriate records for reference for stores through remedy ticket program.•Provided necessary support to ensure schedules are met, merchandise is in place; maintained production/process calendar.•SKU categorization, hierarchy, product and content management.•Responsible for managing online bonus pages, loading weekly Advertising Events into SAP; annotating and proofing weekly PP, BP, ISF, and ISP for all Markets. Set up all skus and worked closely with various teams (i.e. Data Integrity, Private Label, and Sourcing to ensure items were set-up and bridged to all systems correctly.•Responsible for running quarterly reporting for vendors and leaders.•Assisted with the catalog pagination process.

•Heavy calendar management; Event planning for various Marketing events; Worked closely with vendors, AP, legal team, audit team, and various other key departments to ensure that the contractual agreements and scope of work supported the business strategies established by key executives and business leaders.•Managed heavy, complex, and ever changing domestic and international travel.•Responsible for managing and providing leadership to an Executive Administrative team of three.•Provided direct support to the Marketing and Advertising team (SVP, VP of Brand Strategy, and VP of Marketing Interim Chief Marketing Strategy Officer). Scheduled meetings and conference calls including all logistics (food & beverage, attendee RSVP, organizing meeting space, etc.). Prepared expense reports. •Worked closely with HR Management Team, Internal Audit, and the Leadership Team to enforce and maintain a high level of ethics in terms of Code of Conduct and Company PolicyManaged and maintained the YP advertising approval and renewal process for OMX YP listings; maintained the updates for the retail year-over-year calendar.

•Provided direct support to the President of the company and tram of Certified Financial Planners.•Managed an intense calendar for the staff utilizing MS Outlook.•Provided extensive secretarial support utilizing all MS Office programs.•Coordinated meetings and conference calls including all logistics (food & beverage, attendee RSVP, organizing meeting space, etc.).•Managed heavy, complex, and ever changing Domestic and International travel.•Database management; Scheduled and prepared documents pertaining to client annual review meetings.•Prepared Diversified Portfolio excel spreadsheets for client annual review meetings, as well as special projects as assigned.