====================MY EXPERTISE====================With more than 20 years of operational leadership experience, I oversee the daily operations of an organization. In addition, I provide executive direction and leadership across program strategy, quality assurance, and program efficiency. As a savvy, data-driven professional, I generate and review reports to track department outcomes and perform root cause analysis to identify and drive performance improvement needs. Furthermore, I am valued for building and developing highly engaged teams with a servant-leader mentality and promoting a culture of shared accountability, continuous learning, collaboration, and innovation.====================MY COMPETENCIES====================☑ Operational Leadership☑ Administrative Management☑ Program Management☑ Resource Allocation☑ Finance Management☑ Policy Development☑ Continuous Process Improvement ☑ Change Management☑ System Implementation☑ Team Building & Leadership☑ Staff Training & Development☑ Stakeholder Communication