April Deville Email & Phone Number

Santa Rosa, California, US

• Creating unique international group travel programs in partnership with leading California wine producers; offering an insider’s view into the region’s culture, cuisine and wines. Executing 12 to 16 wine programs per.
• Managing project details from start to finish including program development, project management, on-site operations and post event follow up.
• Liaise with and educate travel escorts on program expectations through each phase of the program. Assist wineries with instruction and documentation required for wine shipments. Confirm choices of venue setup, menu.
• Maintain vendor contracts; cruise line group blocks; create proposals; agreements and addendums. Monitor contract fulfilments; create budgets; ensure minimum program participant numbers are determined and met according.
• Cost reduction of 26% by reducing the size of client documentation program of events followed by a 95% cost reduction converting to electronic travel documents.
• Awarded 2019 Service Hero Award of the Year for outstanding work and contributions to the company.

Oakland, California, US

• Promoted to support the Northern Region Public Affairs Team consisting of one Director, two Managers and nine Public Affairs Representatives.
• Create, manage and track six budgets; process and track charitable grants, memberships, political contributions and consulting contracts. Lead team in coordination and deliverables related to budgeting, training and.
• Improve the ELT's and RLT’s efficiency by ensuring that specific activities and core A&T functions were coordinated and prioritized weekly; monthly; and quarterly as well as conducting quarterly audit of team member.
• 2014 Chair for Campaign for the Community; Committee member for the Corporate Affairs Safety Committee; Support member for the Energy Supply Committee.
• Lead on Emergency Response Team at the Santa Rosa, Stony Circle office. Assumed role as a building Floor Warden to ensure personnel were made aware of any emergency situation and led evacuations.
• Create a safe working environment; conducted quarterly audits of team members participation in mandatory safety trainings and incorporate safety elements into weekly team meetings.

Oakland, California, US

• Support Local Government Relations Manager and three Government Relations Representatives.
• Responsible for three budgets; process and track charitable grants, memberships, political contributions and consulting contracts.
• Support team with coordination and deliverables related to budgeting, training and compliance.
• Improve the ELT's efficiency by ensuring that specific activities and core A&T functions are coordinated and prioritized weekly, monthly and quarterly.

• Certified Contract Test Administrator for Pre-Employment & Wage Progression Testing at PG&E. Provided instruction to internal and external testers and proctor multiple timed tests throughout the Northern Region.

• Founded in 1993, RNM Properties is a leading San Francisco Bay Area developer, owner and manager of office and retail commercial properties.
• Administrative support to the Senior and Assistant Property Managers, Engineer and Project Manager supporting daily operations. Processed accounts payables, receivables, sundries, billables, tenant invoicing, generated.
• Assisted Director of Project Management with Contract Administration including proposal; awarding of contract phase; invoicing; change orders and closeout documentation on construction projects.
• Participated in bidding process and implementation of new services; created services agreements; scheduled preventative maintenance; facilitated space re-organizational efforts; building inspections, tenant move in and.
• Organized charity events, fundraiser, grand openings, tenant appreciation events, anniversary gifts and tenant vendor luncheons. Key Accomplishments:
• Upgraded and improved phone system to enhance use of existing network options and integrated an after-hours answering service resulting in yearly cost saving of $5,000.

• Assisted Senior Manager of the Business Development Department with daily operations and acted as a key contact and liaison for American Express offices.
• Ensured accuracy of American Express Mariner Club (AMC) passengers in reservation system.
• Worked closely with accounting to provide estimates of average earnings on AMC sailings. Communicated new/late/cancelled bookings with Mariner Club department and hosts as needed.
• Compiled monthly data of American Express sales including all AMC activity and prepare financial reports.
• Prepared and sent monthly/quarterly sales reports to cruise lines.
• Coordinated industry functions (i.e., trade shows, participation, travel, supplies, collateral, etc. for Sales Team). Processed expense reports for industry functions and related business trips. Organized high volume.

• Sales
• Produced high volume of luxury cruise sales to include coordinating flights, pre and post cruise packages and transfers.
• Obtained new clientele and maintained and serviced existing clientele, average passenger load of 200.
• Managed accounts receivables, payables, data entry, correspondence, record keeping and proofing of invoices and all travel documents.
• Assigned as software coordinator and trainer in department for reservations system. Trained and assisted employees with computer issues.

Tourism And Travel Services Management

Certificate/License, Real Estate

Certificate, Real Estate - Property Management

Tourism And Travel Services Management

Tourism And Travel Services Management

Tourism And Travel Services Management

Travel And Tourism / Business

Diploma, General Ed