April Eppinger Email & Phone Number

Hermitage, Pennsylvania, United States

Hermitage, Pennsylvania, United States

Cultivated positive culture focused on employee empowerment, job satisfaction, and team work.Increased sales with multifaceted approaches involving employee coaching services and team motivation.Achieved operational financial, and customer service targeted consistently with well-balanced staff schedules and assignments.Enhanced business-wide performance and improved procedures and workflows.

Built strong resilient teams by identifying and onboarding highly qualified candidates for key front-line and senior management positions in multiple locations.Maintained optimal employee coverage for business needs with well-prepared team schedules.Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets.Maintaining and meeting all company goals on KPIs in all locations. Along with being nominated for Store Manager of the year on a few occasions with in the company.Directed 10+ member administrative staff handling business finances, customer contact, and record keeping.Assisting the District Manager in conducting new store openings and closings with in the district.

Pittsburgh, Pennsylvania

Reduced turnover and boosted employee morale by implementing employee appreciation days and effective training policies.Supervised staff of over 40 employees on a day to day business operations.Actively traveled to other locations as a area manager while in between district managers or the company. Conducting inventories and new store opening and closings with in the district.Guaranteed top notch service standards and memorable customer service experience for every guest.Developed successful training programs based around culture focused on employee empowerment and customer service.Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagements.Identified financial strengths and weaknesses by regularly reviewing KPIs and tracking sheets.

Niles Ohio

Customer Service daily to make Last years and planned numbers.New store openings / recruiting / training new managers for positions with in the district.Work directly with District Managers daily. Conducting payroll reports twice a week for the district of 12 or more stores at a time. Monitoring payroll on a matrix system where the more sales you make the more hours you are allowed.Prepare weekly reports for the district on weekly performance. Analyzing stores performance on last years numbers and planned numbers for district manager.Conducted weekly conference calls on training and developing.Floorsets monthly / visual updates daily / markdowns weekly.