Provide a safe and therapeutic environment for at-risk teenagers with a history of neglect, abuse, drug addictions, and other traumas. Utilize the Sanctuary Model of Care while providing positive reinforcements, natural consequences, and trusting relationships to influence behaviors and build moral characters. Administer and record daily medications, meal plans, emergency preparedness exercises, and progress reports. Prepare and present weekly transition notes for team meetings. Participate in Plan of Care (POC) and Child and Family Team (CFT) meetings to determine the client’s therapeutic goals, learning difficulties, substance abuse issues, or the need for additional services.

• House parents for teenage males (ages 14-18). Encourage behavior modification using a point system and natural consequences. Teach life coping and communication skills through the use of family/peer meetings, work assignments and daily activities. Work with parents to develop plans of reunification through skill development, and/or by scheduling therapy sessions. Working with Department of Social Services, parents, therapist, teachers, and monitoring visitations.• Administer and record daily medications, meal plans, emergency preparedness exercises and school progress reports. Prepare and present weekly transition notes during team meetings.• Teach middle and high school female’s Sunday School while on duty.

• As a Receptionist/Filing Clerk - answering phones, scheduling appointments, opening and closing files, filing documents and making sure that all cases are docketed.• As a Legal Assistant - drafting pleadings and correspondence, evaluating client’s documentation and corresponding with them until all documentation is received, drafting Estate planning documents; drafting any other documents that are requested regarding Family, Criminal, Juvenile, GAL Attorney, Traffic Law, and LLC documentation. Also ran the office as manager overseeing five other employees. • As a Bookkeeper – billing clients, handling account payable, monthly reconciliation of all accounts for the firm and other personal business accounts for partners in the firm. Handling all of Myers Rentals, Action Charters and Oil Programs (8) correspondence, billing and accounts payable on a monthly basis.

Conduct research, compiling reports and record meeting notes. Coordinates meetings, prepares agendas, reserves and prepares facilities. Inputs new lease agreement, audits and property reviews. Implemented filing system to coordinate with corporate standards. Works directly with the General Manager and Assistant Manager. Assisted Accounting, Marketing Director, Operations Manager and Security Director with other duties as necessary.

Addressed routine customer issues and provided effective problem resolution. Supplied accurate and timely information to customers regarding general inquiries, billing, product information, cancellations, instructions and recommendations. Reviewed product material to gain familiarity with assigned product line, pricing, delivery schedules and promotional items.