April Hilbert Email and Phone Number
April Hilbert work email
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April Hilbert personal email
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I am passionate about transforming the insurance claims industry through education and innovation. As the Chief Operations Officer at AE21, I draw upon three generations of adjusting experience to lead our efforts in providing the finest in adjuster licensing, training, and continuing education.I followed in the footsteps of my father and grandfather into the world of claims, gaining invaluable experience in personal auto, commercial auto, and workers' compensation. Currently, I am at the forefront of our online course creation, utilizing my skills in creative design, course development, and simplifying complex claims concepts for newcomers to the industry.My responsibilities also include managing our eLearning system and assisting customers with both technical and subject-matter questions. I'm privileged to work with major national insurance carriers, ensuring their training needs are met. Additionally, I drive project management initiatives to develop new courses and products that shape the future of insurance education.Proficient in tools such as Articulate Storyline, Articulate Rise, Vyond, and Camtasia, I am committed to delivering cutting-edge educational content that empowers insurance claims professionals. Let's connect and explore how we can collaborate and revolutionize insurance claims education and the insurance industry together.
Ae21 Online
View- Website:
- ae21online.com
- Employees:
- 5
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Chief Operations OfficerAe21 Online Mar 2019 - PresentAs the Chief Operations Officer at AE21, I lead the strategic development of our industry-leading adjuster licensing and claims training courses. My primary focus is on crafting cutting-edge educational content that caters to all learning styles. I specialize in creating courses that are relevant and effective for both newcomers entering the claims profession and seasoned adjusters looking to enhance their expertise. My goal is to ensure that our courses provide valuable insights and skills for individuals at all stages of their insurance careers.My passion lies in equipping adjusters to positively impact the reputation of the insurance claims industry. We train adjusters to serve the public honorably and ethically while balancing the interests of both the insured and the insurance carrier.Furthermore, I collaborate with large national insurance carriers, tailoring our top-tier adjuster education solutions to meet their specific needs. This involves managing customer accounts, delivering technical and subject matter support, and overseeing project management initiatives to continuously enhance our educational offerings.My mission is to drive excellence in adjuster education, empowering professionals and organizations to thrive in the ever-evolving insurance landscape.
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Director Of Business DevelopmentAe21 Incorporated & Ae21 Online Jan 2010 - Oct 2023As the Director of Business Development at AE21, I drove innovation in online claims training. I transitioned our courses from text-only to dynamic multimedia formats, adapting to various learning styles. I also oversaw the implementation of advanced eLearning systems.In addition, I managed vendor relations for multiple professional conferences, including those for prestigious organizations like the WCCP Association, the Annual WIND Conference, NACA, NFIP, and more. These efforts strengthened our partnerships and contributed to our organization's success in the dynamic field of claims training and professional development.
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Workers' Compensation Claims AnalystTravelers Nov 2007 - Dec 2009Tampa, FlAt Travelers Insurance, during my time in the Workers' Compensation department, I was responsible for handling a large caseload of benefit management claims. Duties included ensuring disability benefits were properly reserved and paid timely, proper medical treatment was provided and paid, and continue to attempt to settle claims where possible. -
Commercial Auto Pd AdjusterTravelers Apr 2007 - Nov 2007As a Commercial Auto Property Damage Adjuster, I handled 1st and 3rd-party commercial auto physical damage claims across a number of jurisdictions. The unit was dissolved in November of 2007, when I interviewed for a single position created in the workers' compensation unit and was awarded the position out of a pool of over 30 applicants from the commercial auto PD department.
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Auto Pd Adjuster- Personal LinesAig American General Jul 2005 - Jan 2007Handled 1st and 3rd Party Personal Auto claims. Awarded "Adjuster of the Month" four times in 2006.
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Auto Pd Adjuster- Personal LinesDirect General Insurance Aug 2004 - Jul 2005I began my career in claims at Direct General handling 1st and 3rd-party personal auto physical damage claims. I proactively earned my 6-20 All-Lines Adjusters License prior to being hired and as such was the only new hire in my training class to already hold the license. I exited the training class with a perfect score.
April Hilbert Skills
April Hilbert Education Details
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Interpersonal & Organizational Communication
Frequently Asked Questions about April Hilbert
What company does April Hilbert work for?
April Hilbert works for Ae21 Online
What is April Hilbert's role at the current company?
April Hilbert's current role is Empowering Claims Professionals | Multimedia Course Designer | E-Learning Leader.
What is April Hilbert's email address?
April Hilbert's email address is ap****@****ail.com
What schools did April Hilbert attend?
April Hilbert attended University Of South Florida.
What skills is April Hilbert known for?
April Hilbert has skills like Workers Compensation, Insurance, Property And Casualty Insurance, Casualty, Legal Liability, Claim, Liability, Claims Management.
Who are April Hilbert's colleagues?
April Hilbert's colleagues are Hayden Greer, Persis Whitehouse, Toni Greer.
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April Hilbert
Panama City, Fl -
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