Scheduling duties including but not limited to organizing patients’ appointments, executing cancellations, and follow-ups.Administration responsibilities such as, data entry, filing charts, and managing paperwork.Verifying patients’ insurance coverage and assisting with billing and claims.Linking patients with community resources and support services as needed.

Prioritized daily tasks in order of importance to maintain a time-efficient schedule.Collaborated with team leads and members to complete projects and sales plans.Provided superior customer service to guests to help with consumer decisions and increase customer retention.Welcomed and trained new hires on specific job responsibilities.Tracking and analyzing key performance indicators to measure department performance and identify of areas of improvement.Worked on an electronic system to schedule team members.