April Klingfus Email & Phone Number

Austin, MN, US

Bismarck, North Dakota, United States

• Serve as the Trustee, Escrow and Dissemination Agent for municipal projects.
• Manage client portfolios and serve as primary point of contact for client’s requests for projects of all sizes, with multi-layered funding through federal, state and private resources.
• Focus on customer service while building relationships with attorneys, underwriters, financial advisors, business leaders, state agencies, political subdivisions, developers, and other banks involved.
• Perform bond document and escrow agreement reviews, demonstrating an understanding of and ability to interpret complex legal and financing documents, and state and federal legislation and regulations
• Negotiate provisions and fees, implement procedures for new bond issues and escrow agreements
• Ensure proper accounting records are maintained by paying great attention to detail and accuracy

Bismarck, North Dakota Area

• Performed Trust Officer duties, while training to succeed retiring officer.
• Performed bond document and escrow agreement reviews, demonstrating an understanding of financing documents, federal and state legislation and regulations
• Negotiated provisions and fees, implemented procedures for new bond issues and escrow agreements
• Performed Paying Agent, Bond Registrar and Escrow Agent duties
• Entered new bond issues, processed draws, created billings, processed incoming and outgoing payments on Transtar
• Ensured proper accounting records were maintained.

Mandan

• Owner/Operator of childcare business
• Managed business records and licensing compliance
• Communicated with families regularly about their child’s progress
• Supervised and trained employees

Bismarck, North Dakota Area

• Helped with the development and compliance of affordable housing in North Dakota.
• Took commercial loan applications and underwrote loans for affordable housing projects
• Prepared and analyzed draw requests
• Provided technical assistance to developers, builders and managers
• Monitored compliance of existing housing to make sure they are maintained, safe, and affordable
• Reviewed Annual Rental Reports and Financial statements for Compliance

Bismarck, North Dakota Area

• Counseled and assisted customers in purchasing or refinancing their homes.
• Took quality loan applications, requested necessary information, submitted applications to underwriting, requested additional information from borrower if needed, communicated progress to borrower, coordinated closing
• Achieved perfect scores on 85% of Customer Surveys in 2014
• Listened to customers’ needs and wants and provided them with a clear presentation of a solution to meet their requests.
• Helped customers with loan fund disbursements
• Effectively managed financial regulations. Exercised skill and judgment in making credit applications.

Rochester, Minnesota Area And Austin, Minnesota

• Helped customers achieve financial goals through Wells Fargo high-quality products and services. Worked in a fast-paced environment requiring strong organizational and technical skills, independent problem-solving.
• Ranked in top 1 percent for Sales and Service in company.
• Provided operational support for Wells Fargo consumer and business credit and deposit account applications.
• Effectively managed technical account maintenance over the phone and in one-on-one client interactions.
• Kept up-to-date on changing regulations and ensured compliance with all rules.

Maplewood

• Managed jewelry store with $700,000 in annual sales and directed a team of seven employees.
• Trained new and existing employees in sales and the customer experience.
• Effectively presented to customers the benefits of Zales products and services over the competitors.
• Brought store from 28 percent under plan to meeting plan within five months.
• Store ranked number one in region in percentage to sales plan.

Fergus Falls, Minnesota

• Managed a 50-person team.
• Managed housewares, men’s and shoes.
• Oversaw team performance, wrote reviews.
• Leader on duty, key carrier for store, safety captain

Bachelor Of Arts, Pastoral Ministry

Activities and Societies: Peer Mentor for Campus Ministry, Who’s Who Among College Students, Dean’s List, University of Mary Servant.

1/3 Of Mba Completed With The Intention Of Completing In The Near Future.

Corporate Trust 1

Studied fiduciary services for businesses and government a specialized skill set including both technical and sales acumen. Areas of Study.