Processed accounts payable and receivables, reconciled daily sales, bank balance and daily tip outs. Processed payroll for an average of one hundred employees. Prepared regular financial statements for partners. Provided human resource services to all employees, acted as liaison between corporate and restaurant employees. Processed new hire paperwork, maintained employee files, handled confidential and sensitive information, maintained compliance with state requirements.

Managed travel, daily calendar and expense report for executive and partner, coordinated execution of offsite events, cooking demonstrations and charity events.

Selected to be opening team member of RPM Italian, setting standards in quality of hospitality as part of Lettuce Entertain You Enterprises. Demonstrated consistency of service in a fast paced and high pressure setting.

Planned private events, led serving staff, acted as liaison between event planner and site management and ensured customer satisfaction. Trained new members of staff in steps of service and supported in orientation of restaurant procedures.

Designed and implemented a work tracking system providing data to efficiently monitor progress of contract completion on a multi-million dollar project. Supported two project managers and two estimators with processing of bids, executing contracts and overall office administration. Organized detailed project information under a strict contractual deadline with the City of Chicago. Established strong working relationships with customers, vendors, management and associates. Interviewed, hired and supervised a direct support assistant; delegated responsibility as office expanded.

Oversaw reception desk, supported office functions and equipment as well as assisting operations, research, portfolio assistants and marketing departments as needed. Handled mass mailing of private client account inventories and marketing materials on a monthly basis.