April Patten, Capm Email & Phone Number

Memphis, Tennessee, United States

• Responsible for complying with reporting requirements and meeting deadlines for responses to inquiries from regulatory agencies, terms of active consent judgments, and settlement agreements• Demonstrate expertise in navigating complex regulatory frameworks, interpreting EPA guidelines, and implementing effective compliance strategies.• Conduct comprehensive internal audits to identify potential compliance issues and developed robust corrective action plans to mitigate risks.• Advise in creation of procedures and policies as it relates to regulatory compliance.• Collaborated with cross-functional teams to develop and implement training programs, ensuring company-wide awareness of environmental compliance policies and procedures.

Memphis, Tennessee, United States

Memphis, Tennessee

Memphis, Tennessee

• Responsibility for overseeing and tracking the leases of Office, Retail, and Industrial properties in 11 markets throughout the United States.• Drafted, reviewed, and revised various types of transactional agreements relating to real estate management and leasing including, but not limited to, leases, amendments, commission and listing agreements, and other ancillary documents.• Coordination and negotiation of leases and other ancillary documents, working with brokers, tenants, in‐house and tenant’s attorneys.• Interpreted lease language and provides information and guidance for related lease matters to internal employees including Leasing Managers, Property Managers and Construction Managers.• Created and implemented the process currently used by both the U.S. and Global Headquarters for preparing lease summaries ensuring proper documentation of lease transactions as well as comparison of statistics associated with new acquisitions, among other due diligence activities.• Developed a method for tracking and managing third‐party Management and Listing Agreements.• Supervised and advised Insurance Coordinator in insurance-related matters.

Greater Memphis Area

• Promoted to U.S. Leasing Administrator within 4 months of employment. • Created efficient process for obtaining and tracking certificates of insurance for Tenants within the entire U.S. market, which consisted of 11 markets. Note: Process is still used by the company today. • Achieved 67% increase (in a two-month period) in certificate of insurance compliance for Tenants within the entire U.S.• Implemented an efficient process for tracking vendor insurance consisting of thousands of vendors utilizing Yardi software coupled with excel spreadsheets/tables.• Responsibility for analysis of Tenant leases for the U.S. market, ensuring accurate set up of leases in Yardi.• Supported the Director of Property Management and all Property Managers in multi‐markets in the United States.• Key member of a team that implemented and designed a new parking garage system, working directly with an outside parking vendor as well as the internal IT department to create billing software.• Responsibility for maintaining parking leases for multi‐property parking garages. Responsible for accurately billing parking tenants and reconciling monthly.• Accurately reviewed and approved timesheets for 25+ maintenance personnel.• Responsibility for creating RFPs, compiling bids from vendors, and analyzing bids for Property Managers among other Property Management and Project Management duties.

Memphis, Tn And Nashville, Tn

• Responsibility for leasing and marketing coordination for up to 17 MSF, 200+ customers, working closely with VPs and Regional VPs to maintain 95%+ occupancy within two industrial markets.• Drafted, reviewed, and revised various types of transactional agreements in connection with real estate management and leasing including all leases, amendments, purchase agreements, LOIs, consent and waiver forms, confidentiality agreements, etc.• Coordination and negotiation of leases and other ancillary documents, working with brokers, tenants, in‐house and tenant’s attorneys.• Responsibility for creating marketing materials as well as coordination with external architects to create site plans.• Responsibility for project management activities for all tenant improvement and make-ready activities, including, bids, vendor/contractor relations, etc.• Selected to head a customer EFT conversion initiative for the entire Central Region (which includes 11 Markets) successfully raising compliance by 30% within 60 days.• Selected as the Regional head for maintaining the Salesforce CRM tool for the entire Central Region ensuring correct customer information and company hierarchies for thousands of customer accounts within 11 markets.

West Memphis, Ar

Selling Auto and life Insurance. General office duties. Heavy customer service. Accounts receivables.