Ensure the smooth day to day operations of small non-emergency medical transportation company. Serve as point of contact for all customer and client billing requests and concerns. Assists Owner with questions regarding QuickBooks Online and the transition from QuickBooks Desktop.• Recognized as a dedicated worker who is driven to meet accounts receivable targets and contribute to the company’s profitability• Prepare customer/client statements, bills, and invoices• Generate weekly… Show more Ensure the smooth day to day operations of small non-emergency medical transportation company. Serve as point of contact for all customer and client billing requests and concerns. Assists Owner with questions regarding QuickBooks Online and the transition from QuickBooks Desktop.• Recognized as a dedicated worker who is driven to meet accounts receivable targets and contribute to the company’s profitability• Prepare customer/client statements, bills, and invoices• Generate weekly aging reports• Investigate and resolve billing and account discrepancies• Compile data and prepare monthly reports and statements• Evaluate current business processes for potential opportunities and areas of improvement• Assure completion and processing of all new employee Human Resources and onboarding documents• Compilation of employee payroll data to facilitate accurate taxes and wages Show less

Began career as a customer service technician and was promoted to Operations Management quickly. Extensive experience in the areas of finance, budgeting, managing, customer service, training, and Operations. Assisted with the launch of a new client and functioned as Operations Manager. Recognized ability to build and maintain good working relationships with clients and employees and to maintain exceptional budgets and financial records. • Planned Call Center budgets, forecasted hours versus… Show more Began career as a customer service technician and was promoted to Operations Management quickly. Extensive experience in the areas of finance, budgeting, managing, customer service, training, and Operations. Assisted with the launch of a new client and functioned as Operations Manager. Recognized ability to build and maintain good working relationships with clients and employees and to maintain exceptional budgets and financial records. • Planned Call Center budgets, forecasted hours versus actual hours, payroll, etc.• Trained 2 Employee Engagement Specialists, ensuring they paid explicit attention to budgets, company policies and minute details• Developed new Budgets and Finance procedure to assist in balancing the books and make tracking expenses easier and more efficient• Maintained Confidentiality when dealing with sensitive topics• Managed Travel Expense reports for Site Director and other employees• Purchased and maintained all office supply inventories while adhering to budgeting practices Show less