April Cavallaro Email & Phone Number

Fremont, Ca, Us

Milpitas, California, United States

 Managed Amazon associates to support On-The-Road (OTR) and Delivery Service Partner (DSP) performance. Conducted On-Road monitoring reports and developed corrective action plans for high defect risk DSPs. Implemented safety protocols and standard work procedures to enhance on-road efficiency. Utilized problem-solving skills to address package scan and pick-up issues for DSPs. Completed end-of-day return to station wash reports, providing comprehensive overviews of daily on-road performance, safety, fleet, and standard work compliance. Collaborated with cross-functional teams to improve last mile delivery processes and customer experience. Leveraged data-driven insights to optimize route planning and delivery efficiency.

Placentia, California, United States

 Maintained store visual merchandising standards, ensuring all displays and fixtures were aligned with the brand’s aesthetic and current promotional strategies. Supported inventory management tasks, including product stocking, restocking, and assisting with product transfers between locations. Collaborated effectively with team members to create a positive, high-energy store environment while ensuring operational tasks, such as cleaning and organizing, were completed on schedule.

San Francisco, California

 Processed sales transactions accurately and efficiently using POS systems, handling customer returns, and resolving issues to ensure customer satisfaction. Contributed to loss prevention strategies, adhering to company policies and helping minimize shrinkage. Developed a deep understanding of the Shinola brand, including product knowledge, style trends, and history, to provide informed and compelling recommendations to clients.

Fremont, California

 Supported administrative tasks, including maintaining client records, handling client feedback, and assisting with promotional events and marketing initiatives. Managed appointment scheduling and check-in/check-out processes, utilizing scheduling software to efficiently manage client flow and minimize wait times. Responded to client inquiries via phone, email, and in-person, resolving issues and providing solutions with a focus on customer satisfaction.

San Francisco, California

 Delivered exceptional, personalized customer service in a luxury retail environment, cultivating lasting relationships and fostering brand loyalty. Assisted customers in product selection, ensuring a tailored shopping experience and maximizing sales opportunities through upselling and cross-selling techniques. Achieved and consistently exceeded individual sales targets, contributing to store’s overall sales goals and performance.

Bachelor Of Arts - Ba, Major: Business Administration, Business Analytics, Overall Gpa: 3.67, Business Analytics Gpa: 3.76

Courses Include: Applied Business Forecasting Business Analytics Data Mining for Managers Database Management Systems Finance Management.

Associate Of Arts (Aa), Merchandise Marketing, Gpa: 3.75

Courses Include: Brand Management Strategies Concepts in Trend Forecasting Consumer Behavior Contemporary Business Strategies.