April May Email & Phone Number

United States

Columbus, Ohio Area (virtual)

• Source, negotiate & finalize venue, transportation, etc contracts for corporate clients for the Meeting & Events department, headquartered in Omaha, NE.
• Flexible, customer-service focused handling multiple clients with multiple meetings over several contract years.
• Created RFPs, managed bids, reported progress & managed budgets using Cvent.

Columbus, OH (Virtual Employee)

• Attendee, rooming list & report management for PwC Meeting & Event Services team.
• Trusted team member on several high complexity programs over several years (Discover, NPE, Exchange).
• Consistently develop and updates processes to improve efficiencies for programs and team.
• Created registration sites, managed attendee registration (including hotel) created client reports & rooming lists using Cvent. Created a rooming list template in Excel used by all Registration Managers on PwC Account.

Marysville, OH

• Event planning and management for fundraising events throughout Union County
• Streamlined and managed event sponsorship program

Westerville, OH

• Meeting planning and management for 15-20 conferences annually across the United States and Canada.
• Led a team of four to five event planners, depending on the year, from different associations that served as the logistics team for one co-produced annual conference attended by 3,500.
• Maintained event web sites in conjunction with marketing department.
• Chosen as the ACerS Employee of the Year by division volunteers in January 2013.

• Provide volunteer management of regional council and committees, led by an elected representative to the Board of Directors for each of five regions. Services to regional constituents include newsletters, blogs, and.
• Increased regional net contribution to the Society by 187% within one fiscal year, by doubling the number of event offerings, increasing revenue, and managing expenses.
• Developed policies, processes and guidelines used for regional volunteer and event management and development.

• Provide event-planning services for a range of personal and professional events.
• Recent clients included Zion Lutheran Church in Chelsea, MI and HealthGrid US, based at the University of Chicago. Services include wedding coordination and conference management services for a professional association.

• Provided volunteer management of event planning committees that produced fundraising and mission awareness events in southern Washtenaw and Monroe counties. Included utilizing and developing volunteers’ skills in event.
• Educated volunteers on programs and services so that they would in turn educate the community, and recruit additional volunteers to provide programs and services.
• Worked with employers in communities to implement ACS at Work programs at their facilities to help employees lead a healthy lifestyle, lowering health care costs for employers.
• Created a Community Development Director “tool box” for field staff. Portable kit includes information about ACS programs and services as well as tools and guidelines for volunteer relationship management, recruitment.

• Meeting planning and management for monthly Board of Directors meetings; special committee meetings; quarterly regional educational meetings with exhibits; and receptions across the country.
• Committee coordination including meeting minutes, meeting arrangements, reminders, status reporting and action item follow-up
• Sales activities including proposal writing and trade show booth duty.
• Increased membership by 76% in one year. Instituted a new membership level and beat 1st year goal by 100%.

• Set and monitored company goals and objectives as a member of a senior management team, which included the company president and principals.
• Staff management of the Support Services Team that provided administrative support for entire organization including 3 out-of-state offices.
• Managed client projects with up to seven team members including proposal writing, sales presentation, budget design and management.
• Directed renovation and move to new office location with a budget of over $150,000.
• Participated in annual strategic planning meetings to evaluate and plan for improvement at a human factors research-consulting firm. Offered administrative and human resource planning and development focus as the.

• Meeting planning and management for 100 seminars annually across the country and conferences in Washington, DC.
• Coordinated production of monthly newsletter to over 700 subscribers.
• Performed administrative office functions such as payroll, accounts payable and receivable and maintenance of client database.
• Directed renovation and move to new office location with a budget of over $150,000.

• Staff management of the Support Services Team that provided administrative support for entire company.
• Administrative support for company president and three offsite employees in New York and California.
• Managed the facilities, accounts receivable for all four offices.

• Coordinated company travel, stationery and business cards inventory.
• Tracked and renewed corporate memberships, and subscriptions.
• Maintained office equipment, library, records management, purchase office supplies.
• Tracked and obtained maintenance for fleet vehicles.
• Provided clerical support to engineers.

• All administrative aspects of Corporate Operations; processed store payroll, recruited and interviewed managers, processed invoices, order forms, and maintained Food Distribution Manual.
• Organized and participated in R & D and Menu Development projects.
• Promoted from Receptionist/Office Manager after 6 months.

• General administrative clerk in Department of Internal Medicine.
• Volunteered for pilot program, which centralized the appointments for the entire department.

Associate, Business Administration

Bachelor, Business Administration

Minor in Human Resource Management