April Saunders work email
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April Saunders personal email
With 15 years experience within the financial services industry, I am skilled in;Defect management, triage and solutionUAT testingAnalysis & MICASS compliance and riskMentoring and trainingCustomer service
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Production Support AnalystAbrdnBristol, Gb
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Production Support AnalystAbrdn Nov 2014 - PresentGreater Bristol Area, United KingdomResponsible for the identification, management, analysis and resolution of defects on abrdn’s Wrap, Elevate, Smartplus, Model Manager and third party supplied investment platforms; working with internal stakeholders and third-party suppliers and partners. I also manage the security administration of all of these platforms, including auditing and management of user access. In addition, my role includes implementing change, testing change and fixes, analysing data, finding solutions and finding ways to make better user interfaces for our customers. -
Sales Support ConsultantZurich Insurance Company Ltd. Jan 2014 - Nov 2014Bristol, United KingdomSupporting the Zurich tied Sales Force and their panels of adviser firms. Key responsibilities included supporting the Sales Force and Independent Financial Planners in their day to day role, enabling them to carry out a smooth sales process with customers. I also delivered training across the Zurich Business, including senior management, on the FNZ platform. As well as this I supported the Platform Issues Point team and was responsible for managing and maintaining production incidents, and problems across 2 wrap platforms. managing the business priorities, investigating complex problem situations and analysing the underlying root causes to provide potential workarounds. Along with working with internal stakeholders and third party suppliers/partners. -
Customer Service RepresentativeAxa Wealth Aug 2009 - Dec 2013Bristol, United KingdomFull time role. Taking inbound telephone calls, answering customer queries, training new members of staff, call coaching trained members of staff, team technical support and admin/servicing duties. -
Platform Support AnalystAxa Wealth Jan 2013 - Jun 2013Bristol, United KingdomFull Time seconded Role. Maintaining and managing all production incidents and problems on the Elevate wrap platform; managing the business priorities, investigating complex problem situations and analysing the underlying root causes to provide potential workarounds. Along with working with internal stakeholders and third party suppliers/partners. -
Controls AnalystAxa Wealth Nov 2012 - Jan 2013Bristol, United KingdomFull time seconded role. Running proactive and reactive controls to make sure that time sensitive processes were completed on time and to make sure breaches were not caused.
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Designer / OwnerCrystal Jewels Ltd Feb 2007 - Feb 2013Bristol, United KingdomAs well as owning Crystal-jewels.co.uk I am the designer and maker of all the designs you see on the web site.
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CsrOrange Personal Communications Services Limited Feb 2008 - Feb 2009Worked on Orange head office reception desk, managed switch board and booked meetings & conference rooms. -
Aztec HotelShire Inns Sep 2000 - Jan 2004Supervisor. Waitress and bar work.
April Saunders Skills
April Saunders Education Details
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Filton CollegeMaths & English -
Open UniChild Psychology
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Pen Park SchoolEnglish, Maths, Science, Geography, French
Frequently Asked Questions about April Saunders
What company does April Saunders work for?
April Saunders works for Abrdn
What is April Saunders's role at the current company?
April Saunders's current role is Production Support Analyst.
What is April Saunders's email address?
April Saunders's email address is sa****@****s.co.uk
What schools did April Saunders attend?
April Saunders attended Filton College, Open Uni, Pen Park School.
What skills is April Saunders known for?
April Saunders has skills like Jewelry Making, Outstanding Customer Service, Baking, Jewelry Design, Necklaces, Social Media, Bracelets, Tiaras, Headwear, Rings, Handmade Jewelry, Customer Service.
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