April Mcmillian Email & Phone Number

Atlanta Metropolitan Area

• Implement compliance strategies that decrease audit findings and enhance regulatory adherence, leading to anotable reduction in identified issues.
• Streamline data analysis procedures to improve reporting accuracy and efficiency, achieving a significant timesavings.
• Interpret and communicate complex regulatory requirements to stakeholders, complemented by data-driven trendanalysis to inform compliance measures; attain a top-tier sales ranking, reflecting exemplary sales… Show more
• Interpret and communicate complex regulatory requirements to stakeholders, complemented by data-driven trendanalysis to inform compliance measures; attain a top-tier sales ranking, reflecting exemplary sales.

• Chairs the Own My Career Mentoring Program which lead to 3 colleague promotions in 2 months.
• Achieves #1 sales ranking in Q1, exhibiting exceptional sales abilities.
• Rapidly promoted to Coach after only 8 months, demonstrating strong leadership potential. Further promoted to Engagement Coordinator 4 months later, showcasing strong ability to handle new responsibilities.
• Redesigns engaging games and activities, such as Wheel of Fortune or Family Feud for new hire memory… Show more
• Redesigns engaging games and activities, such as Wheel of Fortune or Family Feud for new hire memory retention, resulting in 30 colleague certifications.
• Outperforms 4 teams which lead to #1 coaching team in Q2 & Q3.

• Proficiently service our premier clientele through inbound servicing channels while engaging and consulting with small business owners and key decision-makers. Employ a consultative approach to discern their unique.
• Demonstrate mastery of product knowledge to articulate our offerings' distinct features, benefits, and value propositions, ensuring clarity in… Show more Proficiently service our premier clientele through inbound.
• Demonstrate mastery of product knowledge to articulate our offerings' distinct features, benefits, and value propositions, ensuring clarity in communication.
• Continuously refine sales acumen by honing skills in rapport building, needs assessment, objection handling, and closing techniques.
• Deliver exceptional customer care within a dynamic, structured environment, promptly addressing inquiries and concerns related to account management.
• Adhere to established policies and procedures with meticulous attention to detail, consistently documenting pertinent account information to maintain compliance standards. Show less

Stone Mountain, Georgia, United States

• Manages 4 channels of fundraising programs for a non-profit organization.
• Develops 3 community outreach programs which led to 3 Fortune 500 companies donating $10,000 annually after first year of operation.
• Cultivates strong partnerships and stockholder relationships such as Walmart to secure funding for 5 initiatives which helps foster children and the homeless community.
• Full cycle recruiting while initiating the entire hiring process for 10 new employees.
• Implements… Show more
• Implements strategies to acquire new donors and increased revenue and charity donations from zero to $10,000 in year one. Show less

United States

• Successfully directed a high-volume, extensive, customer base and managed department of 15 members.
• Positive change strategist, managed full operations for customer service details, interactions, and business systems.
• Development of new customer service workflows, operation procedures, and business systems for successful implementation.

Tucker, Georgia, United States

• Guided and supervised team of 30 employees through performance management, plan implementation, and strategic planning initiatives.
• Earned recognition from management for delivering exemplary customer service and improving NRC scores by 100% in 3 months.
• Process improvement with regular feedback with employees
• Program Management with operational development helping to reduce risks and continual process improvement.
• Effective communicator between stakeholders and… Show more
• Effective communicator between stakeholders and executive leadership while also continual employee performance improvement. Show less

Master Of Business Administration - Mba, Business Administration, Management And Operations, 3.9

Activities and Societies: National Collegiate Honor Society

Bachelor Of Science - Bs, Business Administration And Management, General, 3.5 Gpa

Activities and Societies: Member of the National Collegiate Honor Society