Experienced Engagement Director offering consulting and business transformation services to leading state, local, higher education, and healthcare institutions. With over 20+ years of expertise, April specializes in program management and enterprise-wide IT solutions. Her skills extend to business transformation, strategic planning, service delivery, advisory and training.

Experienced Project Manager and Functional Lead with 20 years of experience in PeopleSoft and Oracle Cloud HCM and FSCM implementations, upgrades, and customizations. She provides full lifecycle project support, from requirements gathering to postproduction assistance, and works closely with C-Suite executives to deliver best practice solutions.Additionally skilled in vendor and change management, April excels at driving successful project outcomes, fostering team culture, and leading high-performing teams. Her recent focus has been on helping higher education and healthcare institutions leverage technology to enhance operational efficiency.

Oracle Fusion and ERP Implementation of HR, Base Benefits, Benefits Administration, eBenefits, Payroll for North America, Absence Management, Employee and Manager Self Service applications, Financials and Supply Chain applicationsLead PeopleSoft HCM strategy projects in the role of Senior Consultant which includes implementation/conversion, requirements gathering, fit-gap analysis, conceptualization, functional designs, system configuration and design, development, third party interface documentation, testing, report design and creation, operational readiness.• Perform detailed conversion and upgrades for Oracle Systems/ PeopleSoft HCM payroll module. • Complete Industry Print documents for outline business procedures• Preform reconciliation between legacy systems and PeopleSoft to ensure 100% accuracy of data integrity for HR, Payroll, and GL• Review and complete payroll tax set up and configuration for yearend and quarterly filings• Collaborate with the client and support team to determine conversion strategy and time line for system cut over • Partner with Payroll, Finance and IT personnel to support business operations to satisfy inquiries, resolve issues, and support applications• Prepare design documentation to assist with role responsibilities and security setup• Prepare operation readiness documentation which includes job aids, operating procedures, and training documentation. • Lead parallel and system integration testing• Provide post go live support

•Conducted audits of all data entered into the PeopleSoft HCM Module•Tested complete system functionality for all configured features, including batch processing and interface configurations•Assured accurate reporting of employee compensation including review of FLSA requirements•Communicated regular quality assurance reports to HR, Executive Leadership, and Internal Audit•Executed and documented new Payroll and HR processing procedures as warranted•Implemented sampling methodologies appropriate for each payroll data stream•Managed payroll tax reporting with ADP Vendor and ensured accurate tax filings and deposits•Tested and implemented new systemic tax requirements for system accuracy and compliance•Provided payroll financial reports and processed payroll general ledger files•Updated Payroll system with new/changes to earnings, deductions, taxes, benefits

Lead more than 15 PeopleSoft HCM strategy projects in the role of Team Lead for multi-entity Healthcare system, starting with requirements gathering, fit-gap analyses, functional designs, assist with technical designs, system configuration and design, development, test plans and scripts, perform system testing, coordinate user testing & training, report design, report creation, obtaining client approval/sign-off & documentation.•Collaborate with team to determine conversion strategy, plan and time line for each phase•Configure new Company, Pay Groups, Earnings and Deduction Programs, Shift Differentials, Security, and related settings to facilitate integration of new business units into PeopleSoft•Add new and update existing reports affected by newly added entities (Crystal and PS Query)•Perform detailed post-conversion reconciliation between legacy system and PeopleSoft to ensure accuracy and data integrity for HR, Payroll, and GL•Assist with functional design and integration of HCM auxiliary systems for new functionalities, optimizations, acquisitions •Perform mapping of data fields to be converted from internal/external systems into PeopleSoft•Partner with Payroll, Finance and IT personnel to support business operations to satisfy inquiries, resolve issues, and support applications•Provide on-site and remote support post-conversion/go-live to clients to provide training, troubleshoot and ensure smooth transition to PeopleSoft•Project managed Payroll Yearend activities and W2 processing •Complete review and evaluation of payroll compliance, employee compensation, FLSA requirements and legal entity tax alignment •Conduct audits of all data entered into the HCM Module and communicated regular quality assurance reports to HR, Executive Leadership, and Internal Audit•Test complete system functionality for all HCM configured features, including batch processing and interface configurations•Executed and documented new Payroll and HR processing procedures

•Completed research of payroll system set up and corrected payroll tax table discrepancies correcting over 5,000 employee deduction records to bring legal entity into compliance•Closed over 200 open agency tax issues which saved the company over $800K in liabilities•Create processes and procedures to ensure accurate filing of taxes and gross to net calculation of employee compensation•Directing Home Office Implementation Team for new corporate ERP payroll system for 26,000+ employees.•Conducting full life cycle Payroll implementation as well as integrating procedures for PeopleSoft Payroll with current PeopleSoft HRMS modules.•Reviewing and developing new business processes and supporting documentation related to new ERP system.•User acceptance trainer for PeopleSoft integration (moving from ADP PCPW system to PeopleSoft 9.0)• Metric Reporting and ad hoc reports for management•Remapped payroll pay codes to new GL accounts to adhere to FASB guidelines•Prepare training material and reviews for payroll processors on payroll compliance regulations and laws

•Reviewed and reconcile payroll general ledger accounts •Created business processes to satisfy requirements for Internal SOX auditors, E&Y and management.•Created End of Year plan to ensure that employee benefits, gross wages, and taxes matched with the employee W2, SSA reports, and tax filings. •Completed Controller training on devised reporting tools and create reports for divisional accounting management. •Provided staff training on payroll laws, regulations, best practices, and legislative changes. •Trained Kronos team on time and attendance laws.•Created payroll testing procedures that included payroll processing, tax, and accounting related tasks. These procedures eliminated costly errors and increased team knowledge of payroll processes. •Facilitated and supported timely, filing and depositing of payroll taxes for US legal entities•Correspond with tax authorities at the local, state, and federal level to resolve issues•Metric reporting •Manage internal and external tax and accounting audits for Sarbanes Oxley compliance•People manager of 2 employees: 1 Senior Tax Analyst and 1 Senior Payroll Accountant

•Provided tax compliance for 23 corporate subsidiaries •Manage an average of $200 million in payroll taxes quarterly•Ensure timely, and accurate filing of Multi-State returns, Employer Quarterly/Annual Federal Tax Returns • Merger and Acquisitions•Created policy and procedures •Managed audits •Compose IRS Abatement letters and IRS/State Jurisdiction Appeal forms •Corporate liaison •Vendor/client relationships•Leadership in setting and achieving organizational and strategic goals•Knowledge of Federal and State Employment Law and Labor Relation * Benefit Administration

•Managed revenue for Billing and Collections •Amounts collected per year: 2002 - $1.818 billion, 2003 - $719m, 2004 - $979m, 2005 - $857m •Actively worked to keep days of sales outstanding to less than 26 days for all invoices •Achieved 0% past due on managed accounts •Customer claims and concerns were cleared within 30 days •Managed the entire order process from quote through order, to invoice through cash •Prepared budget forecasts•Helped to develop a system to track customer complaints to reduce invoice error rates•SAP User Acceptance Trainer for software development•Instrumental in the breaking ground of the Billing Quality Database (BQD)•Lead team to be highly productive and has elevated growth by increasing cash activity and sales revenue•Negotiated terms and conditions for customer contracts to ensure contract compliance•Managed, coached and developed team members for objective achievement•Analyzed data and prepared financial reports for senior management•Planned and developed activities designed to maintain high level of employee morale•Responsible for managing customer relations and developing procedures to guarantee customer satisfaction•People manager for 21 employees

•Monitored and reported trends on new products.•Identified key areas of opportunity for business growth.•Initiated and developed critical business relationships.•Distributed user information on product/services as it related to client’s behaviors and demographics.•Implemented systems that enhanced corporate product and delivery.•Delivered presentations and training on new products •Tracked development of new products to ensure timely completion for our customers. •Participated in trade shows•Assisted with client education, appreciation, service and sales support•Assessed market and developed sales penetration plans•Cultivated strong relationships with clients

*Completed customer orders and document tracking for outside sales representives. •Reconciled general ledger accounts, *Generated qtrly Balance Sheet and Income Statement updates •Maintained assets: Fixed Assets, Inventory, and Account Receivable•Accounts Payable support*Accounts Receivable posted all customer payments and lockbox receipts