April Bouchard Email & Phone Number

Lakewood, Washington, United States

• Select, train, supervise, and evaluate a team of 25 volunteers, indirectly managing 250 volunteers.• Coordinate with the grounds superintendent relating to maintenance issues that affect golf course playability.• Attend staff and executive meetings.• Schedule staff work shifts.• Assist with the development and execution of standard operating procedures.• Research and submit grants to find possible sources of funding for various projects and programs for veterans and their families.• Assist with golf tournaments and other special events held as fundraisers for the golf course.

Auburn, Washington

• Enrollment of all new students to include screening to ensure appropriate records are available. • Acted as liaison between students, parents, staff members, and community members regarding school and district information.• Maintained strong public relations with visitors, parents, and the public using a variety of communications methods, including Spanish (Fluent) and American Sign Language (Basic Spell Sign).• Compiled statistical reports and surveys as directed by administrators using online reports as well as custom report writers.• Provided support to school staff with end-user applications, PC, third-party data compilation.• Maintained a professional image and an awareness of school and district events and policies in order to better assist the public in an informed manner.• Abided by all school board policies and procedures, applicable collective bargaining agreements, as well as all federal, state, and municipal laws and regulations, and comply with district reviews.• Trained and supervised student office assistants. • Analyzed and organized office operations and procedures to ensure smooth workflow.• Provides administrative support for the guidance department, administrative team, school nurse’s office with a student body of about 1800 students.

Fort Rucker, Alabama, United States

• Received and processed personnel actions utilizing multiple Human Resources programs.• Onboarded new personnel using USA staffing, e-Verify, and Alabama New Hire.• Requested security clearance using E-QIP.• Prepared in-processing paperwork, ensuring HR response times were maintained within standards.• Maintained filing systems per Army Regulations and the Army Records Information Management System.• Utilized resources to gather information for reports, briefings, and conferences. • Prepared, distributed, and reviewed incoming and outgoing correspondence.• Attended to internal and external customers on the phone and in person.• Clearly communicated verbally and in writing with other agencies. • Assisted in posting vacancy announcements within a specific time frame.• Submitted transmittals to include payroll and benefits.• Maintained suitability folders for all personnel.• Managed filing systems for benefits, payroll, reinstatement requests, and lateral transfer requests while analyzing the system for efficient functionality.

Administrative assistant for 2 District Assistant Superintendents, 2 executive directors, and two program managers. • Analyzed and developed effective systems for managing workflow, training, and travel for two assistant superintendents and five top-level executives.• Prepared travel expenses and reimbursements.• Reconciled and processes expense reports for three internal departments totaling $800,000.• Successfully developed multi-department purchasing agreements resulting in a supplies savings of 20% for two consecutive fiscal years.• Researched, proposed, and implemented vendor services to decrease costs to the organization.• Worked in close conjunction with internal and external staff to provide logistical arrangements for professional development events and department meetings.• Created expense reports, flyers, district forms, and presentation materials as needed in support of directors utilizing Microsoft Suite, Google Suite, and Adobe products.• Exercised sound judgment while handling all internal and external confidential matters and arrangements.• Provided training and/or assistance to staff with various programs to include Google Suite, MS Office, and Adobe programs.

Dentact, Fort Carson

Supply Technician for Dental Command.• Requisitioned dental and office supplies according to usage trends in excess of $450,000.00.• Prepared purchase requests and justifications.• Inventoried, forecasted, and maintained stock levels. • Maintained and reconciled document registers and suspense systems in Excel and other databases.• Performed property book inventory audits.• Government purchase card holder.

Front office Coordination at Smith Dental Clinic.• Maintained Clinic operations for seventeen dental providers and 40 support staff.• Custodian of Standard Operating Procedures (SOP) and clinic policies.• Meticulously identified and rectified inconsistencies and discrepancies in dental documentation.• Interviewed patients and referred patient to necessary departments. • Screened mail and directed to appropriate Dental providers.• Adeptly managed a multi-line phone system.• Initiated, performed, and documented monthly coding audits for dentists.• Provided exception customer service to patients and staff while maintaining strict confidentiality.

Ft. Rucker, Al

• Provided customer service/"help desk" support for applicants.• In processed Non-Appropriated Fund (NAF) employees.• Explained pay compensation, benefits, working conditions, and promotion opportunities to NAF employees.• Performed background/reference checks.• Assisted management staff in annual year-end processes and data audits.• Provided limited assistance for Non-appropriated fund (NAF) employees and managers on policies, regulations and technical guidance.• Logged initial requests for personnel actions (RPA’s)• Verified classifications and position descriptions through use of Fasclass system

Fort Rucker, Alabama, United States

• Supervised 15 Army Family Team Building (AFTB) instructors.• Articulated program requirements to instructors and provided feedback to the program director.• Prepared lessons, conducted training, and facilitated classes for AFTB workshops at an average of five per month.• Prepared, and led "Train-the-Trainer" sessions for the program that certified an average of 10 new trainers per year.• Created brochures and documents using various Adobe and MS Office programs including Acrobat, Excel, Publisher, and PowerPoint. • Represented AFTB as Marketing Coordinator; created program information brochures, attended Post Installation info sessions, and Family Readiness Group meetings to raise awareness for the program.

Eielson Air Force Base, Alaska

• Organized the department in accordance with SOP guidelines in order to provide specified dental services to meet the legal, organizational, and dental staff guidelines.• Planned objectives, goals, and achievements consistent with the agency mission and philosophy.• Established and implemented effective dental budgeting and an accounting system that improved efficiency and reduced costs.• Supervised the daily activities of a dental team consisting of several dentists, assistants, and various support staff.• Developed and implemented dental tracking programs and initiatives which contributed to a 60% increase in productivity.

Master'S Degree, Business Management/Project Management, 3.66

Bachelor Of Science In Business Administration (Bsba), Business Administration And Management, General, 3.76

Associate Of Arts - Aa, General Studies