As an HR/Payroll Manager, I play a pivotal role in revamping our onboarding/offboarding processes. During this time, I also facilitate impactful orientations that nurture team cohesion and drive productivity to new heights. Taking charge of payroll processing for a workforce of 183 members, valued up to $500K, my efforts ensure prompt and accurate employee payments, enhance employee satisfaction, and fuel motivation among the team.Additionally, I orchestrate efficient accounts payable management, ensuring swift payments to vendors and contractors, and streamlining our financial operations. Cultivating a culture of fairness and inclusion stands as one of my top priorities. I demonstrate expertise in human resources policies and procedures, fostering an environment where everyone feels valued and respected.Mediating employee relations and conflicts is also among my responsibilities, aiming to foster a positive and cooperative workplace environment where collaboration and respect thrive. Notably, I optimize hiring costs by 15% through the implementation of a groundbreaking and cost-effective recruitment strategy, resulting in more efficient and effective hiring processes.Furthermore, I successfully introduce a Paylocity-powered recognition program that significantly impacts our organization, leading to a remarkable 25% increase in employee engagement. In a nutshell, I spearhead a transformative performance management initiative that achieves a remarkable 10% increase in overall productivity across the organization, setting new standards for excellence.

During my tenure as the Member Service Manager, I assumed a leadership role in designing and implementing professional development programs that empowered employees to excel and ascend to coveted leadership and management positions. Additionally, I skillfully organized impactful bi-weekly orientations, ensuring seamless integration of new hires into our dynamic and thriving office culture.Handling customer concerns with finesse, I fostered a welcoming environment that left a lasting impression on vendors and new members alike. Consistently surpassing top-line sales growth targets, I exceeded daily KPIs and handpicked top-tier talent across key departments, driving team performance and efficiency to new heights.With a team of 60 under my wing, I skillfully managed HR operations, streamlining hiring and termination procedures. I also curated engaging employee appreciation events and birthday celebrations, nurturing a highly motivated and involved workforce.My strategic efforts resulted in a remarkable 15% surge in new member sign-ups, expanding our loyal customer base and driving business growth. Recognizing the importance of customer loyalty, I led initiatives that converted 30% of basic memberships to premium plus memberships, earning us a dedicated and satisfied clientele.My commitment to excellence earned me a perfect 5-star rating during the 2017 front-end walk-through by Mike Thomson Market Regional. Even during the demanding summer period, I fostered a supportive work environment that achieved an impressive 10% employee retention rate, a testament to my dedication to creating a positive workplace experience for all team members.

In my role as the HR Coordinator, I made a significant impact by skillfully managing and resolving various demands, grievances, and staffing challenges, fostering a united and motivated workforce. This approach has nurtured strong management and employee relationships, contributing to a collaborative work environment.Driven by a passion for innovation, I pioneered cutting-edge approaches and policies that revolutionized human resources efficiency and instigated continuous organizational advancements. Recognizing the importance of data-driven decisions, I implemented meticulous record-keeping systems, maintaining department records, organizational charts, and staff reports. These efforts fueled seamless operations and facilitated well-informed decision-making processes.Empowering employees for peak performance, I meticulously designed new staff orientations and customized training programs, optimizing their capabilities for challenging assignments and promoting personal growth. To ensure a dynamic work structure, I proactively optimized organizational effectiveness by consistently revising and aligning job requirements and descriptions for all staff positions. This approach ensured a well-balanced and flexible workforce, capable of adapting to evolving business needs.

• Established a safe and fun learning environment for all students • Filed confidential documents daily • Scheduled monthly parent/teacher conferences • Provided accommodations for students with disabilities Taught each student on developmental level• Generated weekly /monthly lesson plans & IEP’s