April D. Y. Email & Phone Number

Communications: Answer non-emergency and 911 emergency phone lines, using customer service and de-escalation skills to obtain information, provide pre-arrival instructions and dispatch to appropriate units or find other solutions to citizens in need of help. Recognition & Appreciation Committee. A portfolio is available. Crisis Intervention Team Member. Certified. School Patrol: Directed traffic during school traffic hours and special times.

Chattanooga, Tennessee Area

Sit on bench beside Judge to assist and document during hearings and trials then update rule docket and type the Magistrate’s or Judge’s orders for each case on docket.

Represent child(ren) in a custody matter when appointed by the judge. Review all attorney’s documents as well as police, DCS, and other reports. Conduct own investigation through interviews, home visits, etc, to determine the best placement of custody based on the best interest of child as well as recommendations for parents and children as needed. Present recommendations to the Court during hearings and trials, advocating for the child.

Tennessee, Alabama, Georgia, Florida, Kentucky

Independent insurance agent that sells policies for mortgage protection, life insurance, disability insurance, and annuities. Message me with any questions! Let's grab coffee. I can help with insurance needs as well as tell you how you can earn 30k-100k just working part-time! Join my team today.

Teach in various counties in varies roles as needed by the jurisdiction; especially requested for special needs education room and in school suspension classroom.

Murfreesboro & Gallatin, Tn

Acted in the capacity as a manager for the Murfreesboro and Gallatin offices working hand and hand with the Department of Children Services, Tennessee State Mental Health & Substance Abuse Department, Juvenile Court, State and County Probation as well as other government and non-government entities to provide mental health and substance abuse counseling services, intensive probation, supervised vistation, drug testing to at-risk youth and parents in Middle Tennessee, etc. https://healthconnectamerica.com/

Provided various care for customers and clients for mail-order prescriptions and MedicareInsurance across the United States; Later chosen to a dedicated team working specifically with New York State Government Officials. Enrolled clients into insurance policies and answered questions about benefits and all aspects of Medicare part-d, including but not limited to Late Enrollment Penalties, IRMAA, and Low-Income Subsidy. Worked with CMS, as well as Social Security Administration and Railroad Retirement Board. Chosen to be on the President’s Council working with High Executives on projects, met with new business partners that traveled to Nashville as well as internally in the office to provide insight, as well as implemented activities at the Nashville office to help with the office morale, which also promoted teamwork with ongoing developmental planning and training.

Owner, preschool teacher & after school tutor. Set up and ran preschool with children aged 2-5 years. Taught lessons, prepared food and gave full time child care. Tutored middle school aged children after school; helped with homework assignments and school projects. Managed all finances and business affairs from marketing to tuition and budgeting.

Receive and then route emergency and non-emergency calls via five E-911 phone lines, six non-emergency phone lines, and eight radio nets. Dispatch all police, fire and EMS. Handle “911” calls by determining nature, location, and priority of emergency; paging and/or notifying the appropriate response unit(s); retrieving information from party online; keeping them calm, and updating the units enroute while administering pre-arrival instructions as an EMD or Law Enforcement Dispatcher, i.e. medical help over the phone; Monitor TIES/NCIC/NLETS computer, and other emergency broadcast systems; Communicate with various air ambulances and give coordinates; Relay information to and from all law enforcement, fire, ems & other government agencies, i.e. DCS, General Sessions and Circuit courts, TBI, THP, DA etc; Make entries into NCIC/TCIC, i.e. theft, wanted, missing, etc; Record and log all traffic, including traffic stops, for five city police departments, the sheriff’s department, state park rangers, two full time fire departments, ten volunteer fire departments, all EMS and rescue responders; Multi-task on a daily basis doing all above task simultaneously; as well as train new hired employees.

Served as school director. This position combines the duties of the lead teacher and administrative duties that include but are not limited to the following: Conduct a classroom of 4 year old children 4 days a week; preparing lesson plans and teaching. Oversee the daily operations of staff, development of all students & school curriculum. Liaison between parents, teachers, and board members. Budget all school finances: pay employees, take tuition from parents, purchase supplies, etc. Prepare various monthly statistics and present to appropriate boards at meetings. Arrange all activities including but not limited to guest speakers, field trips, school pictures, parent-teacher conferences, fire drills, safety inspections, advertising and fundraising

Acted in the capacity of Assistant Store Manager, titled Supervisor A at the time, for CVS Pharmacy providing customer care and well as supervision and management duties in the store.

Education record

Pre-Law Studies

Activities and Societies: Mock Trial, Tennessee Intercollegiate State Legislation (TISL), Student Government Association (SGA), Circle K.

Pre-Law Studies

Activities and Societies: Student Government Association (SGA) President (2002), SGA Vice President (2001), SGA Senator (2000), Tennessee.