April Frederick Ma, Pcc Email & Phone Number

Denver, Colorado

Executive Leadership Coach supporting senior leaders to leverage strengths, and expand scope and positive impact.

Learning Technology, Contract Prounlimited

Drive the selection and implementation of a Learning Content Management System. Create a strategy for knowledge management and performance support.

United States

I coach senior leaders and teach skills in emotional intelligence, mindfulness, and neuroscience. Participants have shown measurable improvements in communication, decision-making, perspective-taking skills, partnership-building, increased resilience, and creative thinking.

Greater Denver Area

Oversee the development multimedia training for customers & partners. Align with regional training teams to solve for scale & address local market needs.

San Bruno, Ca

Employee Training (February 2015 - Sept 2015) • Interviewed 30 business leaders across all regions in 2 weeks to identify learning needs and business priorities• Drafted training plans that align with company goals • Secured sponsorship from key stakeholders including VPs, Directors, HR and Learning & Development leads. • Partnered with training vendor to customize training. • Program Manage and revamp the new hire orientation program in partnership with HR Partner Education (July 2014- Feb 1015) • Scaled product education with an online certification program to reach partners in APAC, EMEA, and LATAM in 5 languages as part of the YouTube Certified program• Responsible for creating 40 videos in 8 months by partnering with SMEs to create up to date content, write scripts, produce videos.• Wrote a certification exam and 12 study guides

San Francisco Bay Area

• Responsible for coaching and developing a team of 10 trainers and instructional designers • Created and localized training programs and materials on sales process and Microsoft Mobile Devices, formerly Nokia Devices & Services group in North America. • Developed training strategy, content, and needs assessments• Earned "Best-in-class" designation and high marks for sales training programs with a regular cadence for several large wireless carriers, call centers and big-box retail accounts. • Developed content and training materials for mobile apps, podcasts, nano learning, videos, and social media. • Redesigned the new hire training program for the Sales representatives to reduce the ramp up time while giving them more confidence in the product.

San Francisco Bay Area

• Delivered professional development programs for mid and senior level marketing managers • Designed experiential workshops working with SMEs • Hire, train, and manage teams to deliver programs on time and within budget • Evaluate programs and report on ROI

Greater New York City Area

• Designed and delivered management and leadership development programs. • Facilitate training to audiences from 5-200 in live and virtual classrooms Sony, Global Leadership Development Program Designed and delivered a leadership development program for high potential Engineering Managers which resulted in a 3:1 return on investment, and an increase in cooperation between business units. The program was adopted and reached 500 team leads.Clark County, Nevada, Management Academy Partnered with HR to design an 8-week leadership development program to build 13 competencies. Delivered the blended learning program to directors of county agencies. Based on 360 evaluations and surveys, one year after completion the county reported a 67% increase in employee engagement and 48% improvement in employee satisfaction among direct reports.

Master’S Degree, Social Organizational Psychology & Adult Learning

A rigorous program designed to prepare management consultants and executives to lead change at scale by anticipating the expected impacts.

Certificate, Business Management

Bachelors, International Trade

Thesis: Macro Economic Analysis of the Southern Common Market. research conducted in Brazil, Argentina, and Chile

Bachelor'S Degree

Study Abroad in Argentina