April Gaudios Email & Phone Number

Piscataway, Nj

+ Designed and conducted training for all levels of staff on a wide range of areas including leadership training, business skills, etc.+ Developed and authored online courses on topics including Compliance, systems and process training, to satisfy staff and volunteer training requirements.+ Managed relationships with external vendors and internal business partners across various units (marketing, management, etc.).+ Advanced innovative business practices to increase individual, group and corporate productivity and performance.+ Guided client groups in diagnosing and identifying learning objectives and strategies to address business goals.

Somerset, Nj

+ Empowered team of 4 trainers to provide an exceptional new hire learning experience to 350 Inside Sales Representatives.+ Planned, designed and implemented training programs dedicated to developing the skill set of the Outside Sales force, encompassing 600 Account Executives. These programs led to improved employee retention, customer satisfaction and overall company growth.+ Shepherded organizational use of Learning Management System (LMS) and advocated for its utilization, allowing over 3000 employees access training courses for professional development.

Somerset, Nj

+ Designed, developed and delivered classroom new hire training to 530 Inside Account Managers over 7 years, maintaining SHI's 99% customer retention rate.+ Implemented standardized techniques for rating training efficacy and gathering feedback.+ Forged relationships with department heads and set up a framework for collaboration between the L&D team and all other departments.

Somerset, Nj

+ Administered web conferencing presentations to customers and provided support on designated product lines to SHI Sales Representatives+ Maintained quarterly marketing budget, composed marketing programs.

Master Of Arts (M.A.), Psychology

Bachelor Of Arts (B.A.), English And Behavioral Science

Activities and Societies: Varsity Fencing Team