Resolve complex custom research requests for clients, including venture capital firms, advertising agencies, law firms, business incubators, and small businesses.

Provide premium research services to help HBS alumni bridge the gap between ideas and action.

INF 382P/327E: Competitive Intelligence Resources & StrategiesINF 385T: Advanced Competitive Intelligence (In collaboration with Texas Venture Labs)Faculty Sponsor of ALA/TLA Student Chapter

Served as the library liaison to the McCombs School of Business with 185 full-time faculty members and 6,000 studentsManaged collection development budgets for 6 departments – accounting, finance, marketing, management, business and government, and information risk & operations management: $30,000 yearly monographic and $600,000 serials and databasesTaught over 50 course integrated instruction sessions and resource workshops each year reaching more than 1800 undergraduates, MBAs, and PhDs Answered 1000+ reference questions in 2014, 56% from graduate students Pioneered the first all-day library staff conference for 300 employees Developed the Library Balance Scorecard to measure success of strategic planning Supervised 6 School of Information graduate research assistants (2007-2015) Designed 15 video tutorials for UT Business Librarian YouTube Channel – over 121,000 views

Support the professional development of librarians and promote all types of libraries in the state of Texas.

Connect and educate the diverse members of the SLA Texas Chapter through innovative programming.

Researched and wrote custom, market analysis reports for 20 investment professionals and 70 portfolio companies, directly influencing investment decisions for a firm with over $3.9 billion under managementInitiated the first instruction program for administrative staff

Produced an interactive online tutorial for undergraduates business writing/research class in partnership with library instruction staff and business school facultyCoordinated the first Reference Jeopardy – an innovative and fun team building and training event for the Reference departmentAssessed effectiveness of instruction sessions with online surveysRedesigned and maintained two subject websites: Economics and Business Information CenterMentored library students in the UT Libraries mentor program

Promoted to temporary Senior Library SpecialistSupervised 3 classified/non-exempt employees in the reference departmentScheduled 30 professional and classified staff on the reference desk

Supervised 2 student employeesAnalyzed customers’ professional education needs and recommended courses accordinglyCreated and maintained FileMaker databases to manage student progress on certificates Budgeted and scheduled instructors, site selection, equipment, and meal menus for 45 classes a year in Austin, Dallas and HoustonCoordinated all aspects of the annual two-day, five-state Joint Mine Health and Safety conference with over 350 attendees and 20 sessions

Led public relations operations (media liaison, newsletter, volunteer appreciation event, developed marketing campaign to recruit senior volunteers)Conducted weekly training sessions for 10-15 newly recruited volunteersTrained and managed over 100 volunteers on all aspects of support from registration to data entry of donations for the organization’s largest fundraising event

Established marketing plan and updated as needed based on the library's goals and objectives for the Central Library and 12 branches with 597,378 holdingsCoordinated cross-functional teams of librarians to develop and promote special eventsDesigned and maintained the library's web pages as co-chair of the library web team Wrote 4 annual reports for city council, designed new brochure style annual report for patrons

Planned and placed advertising based on analysis of clients’ needs and market conditionsCoordinated national cooperative advertising for three accounts

Researched and organized data on mailing routes for nationwide direct mail campaigns based on client needs and budget restraintsCoordinated vendor bids for printing, mailing and maintained accounts receivable