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SaaS product manager with in-depth experience in financial and enterprise software. Global business MBA with substantial exposure to international and domestic business development projects. Bilingual in English and Korean.
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Senior Product ManagerNorth American Bancard Nov 2021 - PresentTroy, Mi, Us -
Senior Product ManagerFiserv Jul 2017 - Nov 2021Milwaukee, Wisconsin, Us- Own and drive API roadmap and strategy for the Fiserv integration solutions, including Communicator Advantage, the winner of 2021 API World Best in Finance Award - Manage the integration projects of Fiserv products using the Enterprise Services Framework, which include all five banking cores and strategic consuming applications for online banking, lending, account opening, money movement, and customer service- Provide pre-sales presentations, sales engineering, and pricing for banks who desire Communicator Advantage, a productized version of Enterprise Services Framework- Create marketing content for a highly technical and complex product in a banker friendly voice- Conduct internal and external market research for roadmap and further integration strategy for Communicator Advantage, Enterprise Dev Portal, and App Market -
Product ManagerAlchemy Systems Aug 2015 - Nov 2016Austin, Tx, Us- Voice of the customer for 50 of the top 100 food industry companies in 20 thousand locations - Full ownership of roadmaps for Manager and Coach, Alchemy’s learning management tool and verification app, respectively o Identify and solve problems based on market demands and corporate drivers o Drive customer satisfaction to ensure a high retention rate – 96% o Execute globalization and mobilization of the Alchemy platform- Established and ran the following programs: o Customer advisory board with 15 of the top strategic customers o Win/loss analysis on all won and lost opportunities o Competitive analysis on top competitors in the food manufacturing space -
PianistHyde Park Presbyterian Church Nov 2002 - Jan 2016- Provided music for weekly services- Collaborated with guest musicians- Conducted chancel and chime choirs for special performances -
Senior Product Manager, Commercial SolutionsNetspend Mar 2014 - Aug 2015Austin, Texas, Us- Led B2B product initiatives for the Prepaid Commercial channel at TSYS, a $3.7B company, to provide financial services and payment solutions to companies of all sizes- Owned the entire software development life cycle from business case analysis to GA- Launched new prepaid commercial products including Tips-to-Cards, Skylight Expense Management, and NetSpend Small Business- Created and implemented sales enablement tools, managed pilot programs, and increased card loads by $40MM -
Senior Technical Product Manager - EcommunicationsCharles Schwab (Contract Through Sis) Feb 2013 - Dec 2013- Serve as SME for electronic channel initiatives to all of Schwab's business teams that need electronic communication to clients and prospects- Manage business project plans and development process throughout the entire project life cycle from analysis and documentation of business requirements to overseeing development and QA efforts- Manage eCommunications roadmap and process improvement initiatives
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Senior Product ManagerHoover'S, Inc., A D&B Company Jan 2011 - Jan 2013Jacksonville, Fl, Us- Served as SME and manage roadmap and all current projects of Company, Back-Office, and Integration backlogs of Hoover's Online- Led growth initiatives involving Senior Management, Sales, Technology, Marketing, User Experience Design, and Operations- Managed releases with Technology and Marketing- Led customer retention campaigns- Completed migration of all Hoover's Online users to the new platform -
Product ManagerQ2Ebanking Aug 2008 - Dec 2010Austin, Tx, Us- Owned product roadmap and development, from research and design specifications to implementation and account management- Liaised between all stakeholders including senior management, development, project team and clients- Managed software releases, including coordinating release schedules, documentation, internal training, client presentation, and managing enhancement requests -
Product AnalystGuaranty Bank Jan 2003 - Aug 2008Austin, Tx, Us- Provided monthly reports on product usage, productivity, budgeting, and financial analyses to senior management- Managed vendor relationships and liaised between internal departments such as Treasury Management, EFT Services, IT, and senior management- Performed a primary role in product and competitor research, user acceptance testing, internal and external communication, documentation, and product support
April Kyle Skills
April Kyle Education Details
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Baylor UniversityPiano Performance -
St.Edward'S UniversityGlobal Business
Frequently Asked Questions about April Kyle
What company does April Kyle work for?
April Kyle works for North American Bancard
What is April Kyle's role at the current company?
April Kyle's current role is Keeping the world finance moving.
What is April Kyle's email address?
April Kyle's email address is ap****@****erv.com
What is April Kyle's direct phone number?
April Kyle's direct phone number is +151263*****
What schools did April Kyle attend?
April Kyle attended Baylor University, St.edward's University.
What skills is April Kyle known for?
April Kyle has skills like Product Management, Project Management, Competitive Analysis, Saas, Product Development, Management, Strategy, Business Analysis, Business Development, Relationship Management, Executive Management, Vendor Management.
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