April Cooper Email & Phone Number

Rockford, Illinois, United States

South Beloit, Illinois, United States

What I loved- Collaborating with sales, developers, and business leaders to capture requirements, develop user stories, build, test and execute impactful SAP CRM strategies, system upgrades and process improvements in support of 26 brands. - Teaching Lean tools. Resulting in cross-functional lead flow process improvements, workload balancing, detailed process mapping and consistent standard work.Key Accomplishments- Successfully launched multiple sales enablement projects on-time and on-budget, to include SAP CRM Outlook Integrations, lead funnel optimization, data governance and sales feedback processes.- Developed large-scale campaigns in support of key market initiatives using CRM, email, and social strategies.- Built a collaborative, engaged, productive team of eight CRM, trade show and sales support professionals.

Rockford, Illinois, United States

What I loved- Leading cross-functional digital marketing projects, extracting and transforming user stories into system requirements and realizing them in an average of 22 successful product commercialization launches annually.- Setting strategy and project prioritization for global digital eco-system, optimizing existing software, identifying, and implementing new technologies to increase digital footprint.Key Accomplishments- Developed Lead Generation strategies with a focus on key and emerging markets. Built and implemented on product QR code strategy to align with customer retention and education goals.- Implemented User Generated Content and product reviews strategy, including integrations with web and social platforms, to influence emerging customer base and build product loyalty. - Developed Virtual Events & Demo programs to replace in person events and facilitate sales. Partnered with product experts to create, promote and host live and pre-recorded educational webinars. Integrated webinars, virtual demos and training programs into brand websites and customer training programs resulting in lead gen opportunities.

Rockford, Illinois Area

What I loved- Collaborating with Product Management, Engineering, Sales and Marketing to transfer key features and engineering specs to an engaging product launch story that came to life in digital marketing tactics. - Managing and mentoring five early professionals the Textron Leadership Development rotational program. Key Accomplishments- Collaborated with external agency to complete brand studies, competitive analysis, and web redesign & re-platform. - Led acquisition and integration activities for web, CRM, Email, social strategies, vendor and platform consolidation.- Implemented Salsify Product Information Management (PIM) System. Facilitated integration with SAP ERP and development of channel partner and eCommerce content mapping and syndication.

Rockford, Illinois, United States

What I loved- The combination of web and SAP customer master responsibilities expanded the view of the sales cycle and allowed for greater understanding of the sales funnel and the marketing influence. Key Accomplishments- Created and maintained Distributor and Sales accounts in SAP ERP customer master. Processed mass updates, coordination of changes and maintenance of records as defined by contractual obligations and sales goals.- Consolidated and re-platformed brand .com sites from internal builds to a SaaS solution resulting in consistent brand messaging and presentation.

Rockford, Illinois, United States

What I Loved- Utilizing Six Sigma Greenbelt tools, such as value stream mapping, process control and visual management to reduce engineering change cycle time and eliminated 300+ change order backlog.Key Accomplishments- Generated department metrics and maintained lean key process indicator board. Led weekly problem-solving activities and department review meetings. Implemented process improvements based on trends and data analysis.- Ensured ERP accuracy with engineering change order, Bill of Material and version control updates.

Rockford, Illinois, United States

What I Loved- Analyzing systems and processes to explore root causes and develop effective and sustainable corrective actions within manufacturing and supplier processes.Key Accomplishments- Responsible for all internal and external customer corrective action reports. Prioritize complaints, organize, and lead project teams to facilitate corrective action responses from manufacturing managers and suppliers. - Communicated corrective and preventative actions via 8D, FMEA, PPAP and customer specific reports.- Facilitating product audits, rework operations and supervision of temporary sorting employees.

Rockford, Illinois, United States

What I loved- Implementing ISO requirements across manufacturing, external suppliers and professional services.Key Accomplishments- Review engineering change orders, and new drawing releases for accuracy. Maintain all document and data control, report generation, as well as research and maintain external standards.- Maintain central library, including all ISO Quality System Procedures, blueprints, customer supplied drawings, and external ANSI, ASTM and UL standards. Author quality system procedures and work instructions for document and record control.

Master'S Degree, Organizational Leadership, 4.0

Ba, Business Management And Leadership, 3.96

Activities and Societies: Alpha Sigma Lambda National Honors Society

Education record