I notice everything your customers notice (but never tell you about).After years running community at HubSpot and advising brands like Sony Music and Thrive, I realized something: most businesses are losing customers to tiny details they never even notice.That's where I come in.Think of me as your customer experience detective. I catch the small moments making customers quietly decide to leave - the broken flows, the confusing messages, the tiny frustrations that add up to lost revenue.How I help:🔍 Bespoke consulting: Full CX audits and transformation👥 Group coaching: Learn to spot what others miss📚 The Experience Detective course: Master the art of catching CX issuesTLDR: I HELP subscription businesses create experiences their customers actually want to stay for.Because sometimes the difference between keeping and losing a customer comes down to all those tiny moments everyone else missed.