April Malone, M.E.D Email and Phone Number
As a experienced professional, I possess hands-on experience across various domains, including advising, project management, training and development, administration, and policy creation and implementation. In the realm of advising. My proficiency in project management extends to overseeing multifaceted projects, ensuring their successful completion within stipulated timelines.I have designed and implemented programs that fostered skill enhancement and professional growth among team members. Administration is a forte, with a track record of streamlining processes and optimizing efficiency. Additionally, my experience in managing budgets, policy creation and implementation reflects a strategic approach to organizational governance, ensuring adherence to best practices and legal standards.I thrive on integrating these multifaceted skills to contribute holistically to organizational objectives. My commitment to excellence and adaptability positions me as a valuable asset capable of navigating diverse challenges and driving positive outcomes. Previous Experience...I am dedicated to advocating for my students within the community and the state, striving to ensure access to resources. One of my primary responsibilities is creating and monitoring various programs with specific purposes. My ultimate goal is to ensure that my students are well-prepared for college and career paths. In my previous and current role I have to create comprehensive event plans, outlining timelines, logistical details, and contingency plans to mitigate risks and ensure smooth eventoperations. I managed event budgets ranging from $1,000 to $25,000, ensuring financialgoals are met and and providing detailed post-event analysis. I work with community partners to establish and maintain relationship with K12, area technical career centers, and business and industry in the community to create opportunities for students and support district-wide college access initiative I started with Verizon Wireless in 2007 as a technical representative. While working there I also received my A+ and Network + certifications. I had various opportunities within Verizon Wireless such as recruiting, training, employee development, and leadership. Specialties: Teaching, Cooking, and Technical Analyst, Recruiter, Website Development, Digital Marketing. I am also the sole owner of Divine Dining a catering company currently serving Upstate South Carolina.
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Director Of Community OutreachSpartanburg Community CollegeLyman, Sc, Us -
Director Of Community OutreachSpartanburg Community College Jun 2024 - PresentSpartanburg, South Carolina, United StatesSupervise the team of college transition coordinators and lead them in establishing and maintaining a rigorous schedule of recruiting and outreach events in business and industry, and the campus of each assigned high school for students, guidance counselors, and parents with the goal of converting applicants into accepted students.Establish a schedule of events and tours on our 5 campuses and at various community, business, and industry venues in response to individual and group requests; host and attend requests to visit and make presentations to market the College to perspective students, community constituents, and other special interest groups. On campus events include Open Houses, Fall Festival, Enrollment Nights, Accepted Student Day, etc.Work collaboratively with all enrollment services departments—dual enrollment, admissions, advising, and early alert to ensure streamlined services for prospects, suspects, applicants, and students; work with the Director of Admissions to develop tracking measures for performance metrics and outcomes of outreach and communication with prospects.Work collaboratively with marketing and other College departments to develop, implement, and continually coordinate and improve recruiting associated materials (catalogs, brochures, information request cards, etc.). Must ensure that all SCC campuses, local high schools and career centers and other community organizations and facilities are continually supplied with college informational materials.Serve as budget manager for respective departmental budgets, including ordering merchandise to support events on and off campus and maintaining an inventory of items available. -
College Transition Program CoordinatorSpartanburg Community College Jan 2022 - Jun 2024Spartanburg County, South Carolina, United StatesProject Management- Throughout the year I am responsible for planning a number of programs and projects. Examples of projects I have designed, managed, and implemented include Work-Based Learning Camps and workshops, Student Parent College planning nights and other events, College Fairs, Career Fairs, ACT workshops, Summer Bridge programs.Web Design and Development - I created a website for students during my first year in this role. I alone designed, developed, and regularly update https://weplansc.weebly.com/. Collaboration- Responsible for collaborating and coordinating with faculty, administrators, and members of the community for certain events and programs. Example. I ensure that I stay in communication with multiple school districts because we collaborate when I host FAFSA frenzy days.Advising/Presenting/Instructing- I work with students in a number of settings from one-on-one, classroom presentations, and assembly presentations. I help students analyze their individual needs, desires and come up with an educational plan to reach their life goals. I link them to resources all while creating processes and procedures impacting their non-cognitive skills. Curriculum Design and Development- I have a virtual classroom throughout the year and in this class, I have developed many activities around college and career for students to complete. This class is where I have implemented a lot of processes.Administrative Duties- Administrative duties consist of mainly scheduling, Printing, scanning, email, using excel and Google Sheets (creating, managing, and using data) Reporting/Data Management/ System Management - Responsible for monthly data reporting to state agencies. Using time management skills to ensure that I am meeting deadlines. Responsible for gathering data which often require me to create valid measurement instruments i.e surveysTest Proctor- regularly proctor ACCUPLACER and ACT. Create an environment conducive to testing. Follow guidelines. -
Business OwnerDivine Dining Jan 2016 - PresentUsaDivine Dining is dedicated to bring to the table delicious and authentic Cajun and Southern cuisine, along with great service and fine dining. Dining done the way you want. Catering weddings, parties, showers, church event, expos, private dinners and more.
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College And Career CoachSouth Arkansas Community College Oct 2018 - Feb 2022El Dorado, Arkansas -
Technical ExpertVerizon Wireless Jul 2011 - Feb 2022Greenville, South Carolina AreaProvide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or Network issues. Trouble shoot for PC Operating systems, specifically Device Manager and TCP/IP configuration. Use various administrative department tools and on-line resources for customer resolution. Use trouble ticket system for tracking customer interactions and problem resolution. Evaluate customers concerns and resolve problems to customer satisfaction. Demonstrates and practices regularly the skills necessary to handle any CS and/or Technical Support call type that is routed through the center in this function. Follows up with customer to ensure first call resolution and achieve and deliver 100% customer satisfaction -
RecruiterVerizon Wireless Jan 2014 - Aug 2015Greenville Area, South CarolinaFinding talented people to join company, interviewing, managing reports, managing candidate background check... -
Technical CoordinatorVerizon Wireless 2007 - Feb 2014Greenville, South Carolina AreaProvide exceptional customer service and technical support for internal and external voice and data product customers. Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or Network issues. Trouble shoot for PC Operating systems, specifically Device Manager and TCP/IP configuration. Use various administrative department tools and on-line resources for customer resolution. Use trouble ticket system for tracking customer interactions and problem resolution. Evaluate customers concerns and resolve problems to customer satisfaction. Demonstrates and practices regularly the skills necessary to handle any CS and/or Technical Support call type that is routed through the center in this function. Follows up with customer to ensure first call resolution and achieve and deliver 100% customer satisfaction -
Special Education ParaprofessionalLittle Rock School District Aug 2006 - Apr 2007Mabelville Magnet Middle SchoolWorks with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff. Performs clerical, classroom maintenance, and instructional duties -
Sales AssociateStage Stores May 2006 - Aug 2006 -
Senior Customer Service AssociateMovie Gallery Sep 2004 - Feb 2006at Movie Gallery where I handle problems or any concerns that a customer may have had. Communicating information to customers regarding service products and features.
April Malone, M.E.D Skills
April Malone, M.E.D Education Details
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Strayer UniversityA 3.9 -
Adult Education -
Theatre -
Business Administration; Business Administration
Frequently Asked Questions about April Malone, M.E.D
What company does April Malone, M.E.D work for?
April Malone, M.E.D works for Spartanburg Community College
What is April Malone, M.E.D's role at the current company?
April Malone, M.E.D's current role is Director of Community Outreach.
What schools did April Malone, M.E.D attend?
April Malone, M.E.D attended Strayer University, University Of Arkansas At Little Rock, Southern Arkansas University, Southern Arkansas University, University Of Phoenix.
What skills is April Malone, M.E.D known for?
April Malone, M.E.D has skills like Training, Troubleshooting, Technical Support, Customer Service, Customer Satisfaction, Networking, Leadership, Management, Sales, Crm, Tcp/ip, Interviews.
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