Conduct sales by promptly responding to phone calls and by ensuring accurate financial transactions at the cash register. Facilitate the process of item return to customers through timely packaging and completion of return.Provide guidance to clients, expert advice, polite and courteous greetings, and address any customer concerns.

Efficiently manage the processing of over 30 emails weekly that contain insurance certificates and several other documents.Carefully assemble and package all relevant documents and ship promptly to 20 or more clients through mail.Work with clients to guarantee optimal protection and insurance coverage, fostering a secure partnership.

Proficiently executed the processing of 50 or more emails weekly that contained electronic information and records. Thoroughly transformed and renewed insurance information for clients cars and vehicles well in advance of designated due dates. Mastered Microsoft Word and Excel while editing insurance data across 1-2 workbooks and over 50 documents weekly.