April Lacroix, Shrm-Cp Email & Phone Number

Manchester, Vt

Director of Caregiver Services- 1/2022 – present• Maintain Hireology, conduct interviews, and onboard new caregivers• Strive to find new and improved ways of recruiting and retaining talent• Attend Career Fairs and participate in public events• Participate in creating and updating policies• Continually grow personal knowledge, skills, and abilities• Balance the needs of employees with the needs of the business• Continually strive for long-term solutions as problems… Show more Director of Caregiver Services- 1/2022 – present• Maintain Hireology, conduct interviews, and onboard new caregivers• Strive to find new and improved ways of recruiting and retaining talent• Attend Career Fairs and participate in public events• Participate in creating and updating policies• Continually grow personal knowledge, skills, and abilities• Balance the needs of employees with the needs of the business• Continually strive for long-term solutions as problems arise• Provide support and leadership to office staff and up to 100 caregivers• Successfully merged 2 territories• Oversee scheduling practices to provide consistency to clients• Collaborate with other territories to fulfill company-wide needs• Schedule and cover rotating company-wide phone and on-call duties• Maintain records Show less

Manchester Center, Vermont, United States

• Manage 30-40 caregivers within the Northshore territory and 10 +/- from other territories assigned to Northshore clients • Schedule & coordinate 5000+ hours per month of in-home care for clients with varying needs • Collaborated with other territories to fulfill company wide needs • Maintain Indeed, interview, onboard, and train new caregivers • Provide Caregiver guidance and mentoring as needed • Cover rotating company wide on-call duties • Available 24/7 to support… Show more • Manage 30-40 caregivers within the Northshore territory and 10 +/- from other territories assigned to Northshore clients • Schedule & coordinate 5000+ hours per month of in-home care for clients with varying needs • Collaborated with other territories to fulfill company wide needs • Maintain Indeed, interview, onboard, and train new caregivers • Provide Caregiver guidance and mentoring as needed • Cover rotating company wide on-call duties • Available 24/7 to support company wide on-call network • Cover shifts when caregivers are out • Work closely with Client Services Manager and office staff • Complete and maintain caregivers files • Perform other tasks as needed Show less

Manchester Center, Vermont, United States

• Scheduled about 5000 hours per month using Clear Care software • Appropriately matched caregivers with clients based and on skills/needs and availability. • Customer Service • Assisted with in-home services as needed • Supported Client Services Manager and office staff in other territories • Performed other duties as needed

Manchester Center, Vermont, United States

• Provided professional in-home care to seniors • Personal care • Companionship • Transportation • Housekeeping • Shopping

Master Of Business Administration - Mba

Bachelor'S Degree, General Studies With Concentrations In Business And Leadership Essentials

Certificate, Human Resources Management

Associate'S Degree, Human Services, General

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies