April Muniz Email & Phone Number

Jacksonville, Florida, United States

Build strong relationships that generate referrals from hospitals and assigned accounts to increase market share to meet goals. Responsible for providing transitional care coordination of patients and residents from the hospital to home or skilled nursing environment with appropriate patient care based off the physician’s recommendations. Promotion of programs, outcomes, metrics to healthcare professionals in the acute care and office settings.• Initiates and participates in marketing clinical program services while providing program support to accounts. • Coordinates with Case Managers, Social Workers, RN’s, Healthcare Providers, internal staff and patients/patients’ families to ensure that each patient has a smooth transition through the discharge process and back to the home environment with proper services in place.• Partner with cross-functional teams and internal resources.• Develop and implement strategic plans to grow market share within assigned accounts, Mayo, Brooks Rehabilitation, Ascension – St. Vincent’s, Memorial Hospital systems and surrounding physician practices.• Communicates with patients/patients’ families at bedside or virtually via preferred method, phone, email, text, Zoom. • Main areas of concentration include Acute Care, Cardiology, Neurology, Gastroenterology, Urology, Rheumatology, Pulmonology, Oncology, Infectious Disease, Geriatrics, and Internal Medicine.• Educate Nurses, Physicians, Case Managers, Social Workers, Healthcare Professionals, and other referral sources on new service line offerings.

Jacksonville, Florida

Responsible for ensuring continuity between the hospital, community physician practice or post-acute setting and the home setting in order to maximize patient satisfaction of home infusion services; improving awareness and confidence among healthcare professionals, physicians and patients regarding current home infusion options and capabilities; and coordinating referrals to ensure timely admission and appropriate patient care based on doctor’s referrals.• IV Anti-infectives / Antibiotics • Inotropic Therapy / Cardiac Care • Nutrition Support - Parenteral and Enteral Nutrition • Immunoglobulin Therapy (IVIg & SCIg) • Pain Management • Hemophilia Care • Biologic Sales

• Develop key relationships to drive referrals & admissions with Cardiologists, Oncologists, Neurologists, Nephrologists, Pulmonologists, Hospitalists, Primary Care Physicians, and Hospitals. • Rapidly develop sales pipelines through the use of innovative and imaginative sales and marketing programs designed to achieve maximum market exposure and penetration.• Establishing multi-healthcare system partnerships that increased market share in my territory.• Cultivate and maintain relationships with executives and top decision makers across medical organizations in promotion of palliative and hospice services.• Develop influential physician advocates within NE Florida. • Able to detail, provide in-services, and programs on the Durable Medical Equipment that is available to patients.

• High volume wholesale commissary sales to Federal, State and County correctional facilities directly or indirectly through distributor channels. • Managed territory revenues in excess of $7 million for Florida, Georgia, Alabama and Puerto Rico.• Analyzed business opportunities with distributors in assigned territory to create mutual profit opportunities and gain market share.• Maximized revenue potential through sound sales and business acumen.• Exceptional presentation, negotiation, communication, and interpersonal skills along with positive rapport with internal and external customers.• Orchestrated the coordination of freight deliveries, returns and credits for territory.• Created and executed quarterly plans analyzing data to determine potential revenue opportunities. • Excelled in leveraging broad product portfolio of 13,000 SKU’s.• Consistently surpassed profit goals by 30% and exceeded quotas by 130%.• Ranked in the top 5%.• Independently increased distributor channels by 71% through strategic planning, client relationship management, and cost saving solutions. • Produced $1.8 million in gross profit dollars in 2012 for organization.

• Played a vital role in exceeding all publication sales goals, upwards of $540,000.• Conducts an average of 150 prospecting calls a week.• Finished Medical Society project 142% of plan.• Maximized sales opportunities with individual practices, hospitals, medical groups, and health care systems.• Finished previous project with a 183% increase over prior year.• Secured existing revenue while increasing market penetration with new business clients.• Effectively motivating staff to implement them in spirit of collaboration.• Trained and mentored 3 new sales representatives.• Calling “C” level executives, businesses, medical practices, and hospitals in North East Florida.

• 140+ new prospecting call to “C” level executives, businesses, industrial, and shipping warehouses.• Start up franchise for Jacksonville and surrounding areas.• Developed cost saving transportation proposals.• Managed customer issues to resolve any outstanding complaints.• Built strong relationships to ensure account satisfaction by targeting the right audience to capitalize on results.• Aided the business development initiatives, which resulted in expanded customer base.

• Worked closely with team members to coordinate plans, strategies, and programs.• Active part on a dynamic team delivering single-year revenues from $0 to $600,000. • Researched and recommended new account opportunities within territories.• Developed and delivered effective, successful ad campaigns for small to large sized businesses in various industries. • Rookie of the Year Award, 2004• Best Preparation Award, 2005• Singlehandedly saved key account worth $125,000 through a collection maintenance program and value-added solution.• Played strong part by increasing revenues to $5.6 million.• Ranked in the top 20% nationwide.