April Pitre Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Managed Global Benefits plans, entities including USA, Canada, Ireland, UK, Luxembourg, Norway, and Germany • Benefit account setup/creation for employees in all programs including Medical, Dental, Basic Life insurance, LTD, STD, etc.• Managed supplemental company incentives such as Wellness Subsidy program, HRA program, Commuter Benefits, etc. • Plan Administrator for Fidelity 401k and Manulife RRSP retirement programs for United States & Canada (monthly reporting & adjustments conducted per changes to employee’s election amounts in Payroll and the Retirement platforms)• Conducted monthly reconciliations & collaborated with Finance + Accounts Payable dept for Benefits and other HR invoicing • Worked closely with outside vendors including Aetna Medical, CanadaLife, Cigna, Fidelity, Manulife, WageWorks & more.• Facilitated company transition from previous Health Savings Account (HSA) to a Health Reimbursement Arrangement (HRA)• Drafted new hire offer letters, conducted background checks, and additional aspects of Onboarding process and Payroll setup

Chicago, Illinois, United States

• Hired at Enlivant Corporate offices in anticipation of supporting company’s Open Enrollment period • Assisted staff at Facility & Corporate levels to navigate Benefit/Insurance coverage options for 2022• Managed Benefit Dept’s inbound phone line and assisted callers/employees with various inquiries• Managed Benefit Dept’s email inbox to answer emails and receive faxes /supporting documents• Worked closely with outside vendors including MetLife, ExpressScripts, BlueCross BlueShield, and more to confirm active coverage, & continued management of employee company-sponsored Fidelity 401k plans • Assisted with employee verifications and processing New Hires at Facility level (Senior Living Homes)• Worked with HR Generalists/Payroll/Legal and other teams to collaborate on side projects as needed

School Support Center/Hr4U Team

• Diagnose and escalate calls/tickets as needed, to various teams within the School Support Center which include the Kronos (Payroll), Finance, Reimbursement, and Talent teams• Assist school-based employees to correct timecard errors/request overtime/enter time-off in their Kronos Timekeeper account• Provide clerks and school principals with candidate staffing updates and onboarding process• Support employees with school reimbursement inquiries, working in Oracle to confirm available funds, prevent duplicate requests, and give status updates regarding pending disbursement(s)• Assist employees with submitting tickets for customer service assistance for Procurement, Finance, and other misc. requests using the Service Now platform • Transfer customers to other departments outside of the School Support Center I.e., ITs (Information Technology), Substitute Services, Procurement, Law dept. etc. as needed• Providing timely, accurate solutions, and conduct all follow ups within 24 hrs. of original request

Chicago, Illinois

• Keyholder in charge of opening & closing Salon, arming/disarming alarm system• Scheduling appointments via phone and email• Print out daily client schedules and itinerary for all 20 stylists every morning • Ensuring clients sign Salon Greenlight Waiver in acknowledgement of cancellation fee/policies • Managing phone system w/ 6 high-volume lines & schedule appointments for Solo Salon locations• Bank runs to deposit cash and maintain proper change in registers as needed

Chicago, Illinois

• Keyholder in charge of opening & closing Salon, arming/disarming alarm system• Scheduling appointments via phone, email, and mobile app• Staying on top company email inbox/appointments/social media posts• Updating product inventory/restocking product shelves • Light housing keeping (sweeping, washing color bowls, laundry• Reconcile EOD paperwork w/ receipts to identify discrepancies, before closing for the day• Bank runs as needed to deposit cash/check payments and ensure proper change for the drawer

Chicago, Illinois

• Keyholder in charge of opening & closing Salon, arming/disarming alarm system• Scheduling appointments via phone and email• Light housing keeping (sweeping, washing color bowls, laundry)• Bank runs to deposit cash and maintain proper change in registers as needed

Chicago, Illinois, United States

Master Of Science - Ms, Human Resources

Bachelor Of Science - Bs, Business Administration And Management, General

Education record

High School Diploma